Carpet Installers in Fenwick

“We are so impressed with the level of customer service and attention to detail at Gilberts. We had a total remodel of a 30+ year old bathroom. George and his fabulous staff had to coordinate installation with the plumbing design firm in Grand Rapids, electricians, paint and drywall persons as well. Every project date was met and the floor and wall tile, as well as the vanity top installation of the Cambrian tile went like clockwork. The flooring and wall tile was thoughtfully placed and created a masterpiece. The floor even had to be leveled which was not an easy task. We are repeat customers and this level of quality is exactly why we continue to patronize the family owned and operated business vs any other big box . Along with the bathroom we also had two other rooms carpeted. George and Tom helped at our home make final decisions and counseled us well on wear and traffic patterns. I would highly recommend using Gilberts.”

“The staff and installers at this business are of the highest quality. We appreciate their professional expertise. The installers did a fantastic job installing the flooring in our new home. Great company to have take care of your flooring needs.”

“I bought new hardwood floor and I am very pleased with the result! Kristin took time to ask more about my household such as paint colors and floor design to get a better idea and helped me to choose the perfect floor. I highly recommend Custom Home Interiors for any flooring you may be looking for.”

“The owner Stuart and his staff have always been helpful with any questions or purchases and are very knowledgeable about flooring products they sell.”

“A company I have used in the past, Maloney Carpet is a reputable and highly professional company. This experience has been no different. The salespeople are competent, the entire process of working with them is easy for designers and others alike. I would highly recommend that designers and the general public to shop at Maloney Carpet One for broadloom, tile, cork and wood flooring.”

“Degraf has great options and solutions although not all stores carry the same product. If you work with them and feel the options are not satisfying ask about other products carried I their other locations. Our designer did not offer this option until we pushed for other wood floor solutions.”

“Purchased carpet for two rooms...staff very nice friendly and knowledgeable. the install was fast and professional...great customer service”

“So many people want to make their voices heard when they have had a bad experience with an establishment or employee. I had just that but with a different carpet store and manufacturer. I came to Johnson Carpet in hopes to gain professional guidance on how to fix my issue with flawed carpet from the manufacturer and no ownership from the other carpet institute. Lori Mulder with Johnson Carpet listened to my dilemma, provided me with more than just customer service. She was professional, educated in the carpet industry and guided me to the types of carpet I needed to ensure that I would never have this issue and again. She was patient and did not just try and sell me an expensive piece of carpet but rather carpet that would meet the needs of my household. Elegant, but practical, stylish and yet would stand up to the wear and tear of a normal household. She has impeccable taste and really helped me with putting together the right color scheme with my colored walls and furniture. I wanted you know that in a day and age where customer service no longer exists , Lori Mulder represented Johnson Carpet above and beyond. She took ownership and worked with the insurance agents to the manufacturer that sold me the flawed carpet, made sure their needs were met with confirmed measurements and new carpet details so I could get my reimbursement from them for my new carpet purchase with Johnson Carpet. My living room and hallways look beautiful and I could not be happier. Not just with the looks of my rooms but with the experience and customer satisfaction I received from Lori Mulder. I trusted her and she did not let me down. I was so impressed I have also had hard wood floors installed in the Master Bedroom and had rugs made for the floor. I am a loyal customer of Johnson Carpet going forward and I wanted to make sure that Lori’s superiors knew how hard she worked on making my experience a very pleasant one. I have song her praises with my friends and co-workers and recommended Johnson Carpet for their remodel needs.”

“Rachel Harig helped me to design two different rugs. She is talented and very efficient. She ordered all the carpet, and one of them had several colors. The company that put the rug together did an amazing job. I would definitely use Johnson Carpet and Rachel again.”

“Marc did a wonderful job on my floors. I had carpet laid and vinyl plank flooring in a hall and two bedrooms. They are of excellent quality and easy to clean and keep up. He came to my house and showed me all the possibilities and was willing to work with me to get what I wanted. He and his crew moved furniture at a reasonable rate and did a very careful job of it. I would highly recommend this company for any of your flooring needs. Mary W”