Carpet Installers Near Cleveland

“Brian was very diligent in trying to correct an issue with the Nature Stone in the garage. Top notch individual!”

“Cannot say enough good things about the group at Marshall Carpet One in Mayfield Heights, particularly Ryan Wien. Marshall was recommended to us by our KD as part of our home renovation process. The floor for our entire home was being replaced; although a small home, it was still a big project. Ryan endured our many visits and sample requests, and answered all our questions. He was attentive, quick to respond, friendly and compassionate. When it came time for installation, we had the best. Eddie and Chris were fantastic. Efficient, friendly, professional. Most notably, when we had a flood barely two weeks after installation that destroyed the flooring in two rooms (long story--not a flooring quality issue), Ryan went into overdrive to find replacement flooring of the same lot, coordinate the same installation team to ensure proper match and flow, and get our beautiful floor back in place as quickly as possible. There are so many shortcuts they could have taken, so many excuses they could have given to avoid our hassles. They didn't. They were there for us without missing a beat and we are beyond grateful. You just don't find such dedication to the customer and kindness much anymore but it absolutely exists at Marshall. We will soon be in the process of picking out area rugs and there is nowhere else we'd give our business but Ryan and Marshall Carpet One. Amazing group of people!”

“We used The Floor King for our entire home when we were remodeling. The workmanship and products we received were above my expectations. Also the customer service was perfect. We are very happy with our beautiful wood floor and the new carpeting we received from The Floor King. I would recommend them to all of my family and friends.”