
Carpet One Floor & Home
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Carpet Dealers
About Us
Carpet One Floor & Home is North America’s leading floor covering retailer, with 1,000 independently owned and operated locations in the United States, Canada, Australia, and New Zealand. Carpet One Floor & Home stores are known for a broad selection of carpet, wood, laminate, ceramic, vinyl, and area rugs, including exclusive brands like Bigelow and Lees. They offer a unique customer experience with the exclusive SelectAFloor merchandising system that simplifies the shopping experience and The Beautiful GuaranteeTM, which guarantees that the customer will be 100% happy with their floor.
Services Provided
Carpet Sales, Custom Rugs, Flooring Sales, Carpet Dealer, Flooring Dealer, wood floor dealer, wood floor sales, hardwood flooring dealer, hardwood flooring sales, tile dealer, tile sales, Laminate Flooring Dealer, wood floors, flooring retail, carpet retail
Areas Served
United States, Canada
Awards
Best of Houzz Design Awards 2016 & 2017
Credentials
5 Houzz Awards
3 Houzz Badges
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49 Reviews for Carpet One Floor & Home
Newest first

jublag
Average rating: 5 out of 5 stars
Relationship
Client
We worked with Dan to replace our foyer floor that had been ruined by water. The process was quick and easy. The new porcelain tile floors are beautiful.


September 7, 2018

Kimberly Madeja
Average rating: 5 out of 5 stars
Relationship
Client
I am thrilled with our new carpet and stair runner from Mercer! Kevin (the manager at the Westminster store) was a pleasure to work with. Brooke (owner) is incredible. The installers were the best. Very professional and courteous. I will never buy carpet from anyone else!
September 4, 2018

Brian Coggles
Average rating: 5 out of 5 stars
Relationship
Client
Carpet One Flooring in Leduc provided helpful assistance while we were selecting a product for our new floors, offered time to view samples in our home with our furniture, and scheduled the installation to meet the requirements of our busy lives. The price was reasonable and the final product is everything we hoped it would be! Both my wife and I are pleased to recommend "Carpet One" Leduc as the very best supplier of flooring for your home.
July 18, 2018

April Del Campo
Average rating: 5 out of 5 stars
Relationship
Will be hiring this company
Super helpful & knowledgable about product & materials. Easy to work with & able to get in what you want I. A timely manner.
June 16, 2018

Meier Companies, Inc.
Average rating: 5 out of 5 stars
Relationship
Client
We love Carpet One and use them for our custom home builds and for our model homes. They are extremely knowledgable, professional and helpful and we highly recommend them!!

February 28, 2018

Paige Davis
Average rating: 5 out of 5 stars
Relationship
Received an estimate
Always fun to wander the floors. One never knows what treasure you'll stumble across. Chic, costly home furnishings. All high-quality.
November 24, 2017

nvanwyhe
Average rating: 1 out of 5 stars
Relationship
Colleague
I have an interior design business in Fort Collins and have been here since 2000. I have worked with Dale's Carpet One on 3 different projects. There were issues each time but they took care of them until the last project I worked on. The client had used Dale's for previous work in the house and was satisfied. We did a kitchen remodel and decided to go with Dale's because we thought we could trust them. They sent the wrong counter and the wrong backsplash. We had to wait for the correct items to come in. When they installed the Wilsonart counter it was supposed to look like granite. When they were done you could see the seems at the counter edge and all of the corners. It was supposed to look seamless with a rolled or rounded edge. There was white showing at all of the seams. They said it was just because we had picked a dark color. I have never seen such poor workmanship or had a company refuse to correct their installation error or make it look like the samples they had provided. They put a large dent in the new refrigerator when installing the counter and refused to take care of it. There were no other subcontractors in the house. It was the worst experience I have had as a designer and the first and only client I have had that was unhappy with the workmanship. Dale's did nothing to make the situation right.
September 14, 2017

Lori Lambert
Average rating: 3 out of 5 stars
Relationship
Client
We had some problems with installation of our floors, and alot of back and forth arguing about how the trim was done. I would recommend, but also ASK ALOT OF QUESTIONS prior to. I didn't know what I didn't know and they assumed I knew about things like "quarter rounds" etc.
Also the quality of the carpet they laid is sub-par and I was assured, despite my limited budget that it would be long lasting.
August 13, 2017
Comment from Carpet One Floor & Home:
Hi Lori. Thank you for your feedback. We're sorry to hear that your expectations were not met. We're always looking for new ways to educate our customers and strive to make the process as easy to understand as possible. We now have an Expert Advice video series and an extensive Flooring Guide available to customers on our website. We hope these resources can be of use to you, should you require such information in the future.

M Fow
Average rating: 5 out of 5 stars
Relationship
Client
The team at Carpet One was so accommodating of my needs...in a way that no big box could be. In preparing to put my house on the market, I realized my son's bedroom carpet was so stained (even after professional cleaning) that it had to be replaced. And my house was going on the market in just two weeks.
Matt, the sales manager, allowed me to take an entire sample book home to closely match the adjacent hallway carpet and agreed to have the installation team fix a few flooring creaks in my bedroom. Then, when I accidentally spilled red Powerade in my living room just days before the installation (no kidding!) Laurel worked with me to add that room to my project and still meet the original deadline!
June 4, 2017

Sarah Levin
Average rating: 5 out of 5 stars
Relationship
Client
My contractor send me to carpet one and it was a great idea .
Huge selections of carpet ,they also install it and came up amazing with 25 years warranty,
Ask for Natalie
May 16, 2017Last modified:May 26, 2017

User
Average rating: 5 out of 5 stars
Relationship
Client
We had Carpet One in to do our bathroom and our upstairs hallway along with the stairs. This was in February of 2016. They only used one seam to install the carpet in the hallway. You would not even know where it is. I had a hard time finding it at first myself. The carpet has continued to stay beautiful just like the day of install. They also installed linoleum with a wood like appearance on the bathroom floor. My plumber had said that the bathroom floor could not be evened up in height to the hallway flooring upstairs, but the Carpet One installers were able to make it all level with one another. I can't say enough about this company!
January 4, 2017Last modified:April 3, 2022

iwantgoats17
Average rating: 5 out of 5 stars
Relationship
Client
I can't say enough good for Carpet One in Spokane Valley, Wa. I was not the easiest customer. It took me a long time to decide on carpeting for my entire home - and Cel Demers was gracious and patient through-out the whole process. Tiffany, the Office Manager and Tim, the owner, even cut the me the best deal they could manage. Jason and Aaron were delightful to have as my installers and did a great job. It was very hard work.
THEN (did I mention that I was not the easiest customer?), I decided that I should to go a bit darker, as I have farm property. Cel (salesperson) was not upset with me and Tim (owner) went to bat for me and pushed the fabulous Carpet One warranty through. Jason and Aaron once again cheerfully came out and did the repeat installation. I love the result.
I've also used the Spokane Valley Carpet One for tile and laminate. Don't hesitate to shop there - great store, great people, great warranties.....
October 21, 2016
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