How is Rite Rug Flooring rated?

Rite Rug Flooring is currently rated 4.6 overall out of 5

Rite Rug Flooring

Q: What services does Rite Rug Flooring provide?

Rite Rug Flooring provides the following services: Carpet Installation, Custom Flooring, Custom Rugs, Carpet Sales, Laminate Flooring Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and installation, Luxury Vinyl Sales and installation, Tile Flooring Sales and Installation, Stair Runner Design and Installation, Carpet Sales and Installation

Q: Where does Rite Rug Flooring provide services?

Rite Rug Flooring provides services in the following areas: Bexley, Blacklick, Blacklick Estates, Canal Winchester, Columbus, Gahanna, Huber Ridge, New Albany, Pataskala, Pickerington, Reynoldsburg, Westerville, Whitehall, Worthington, Dayton OH, Cleveland OH, Lexington KY, Nashville TN, Charlotte NC, Pittsburgh PA, Cincinnati OH, Greenville SC, Chicago IL, Raleigh NC, Ft. Myers FL, Norfolk VA, Orlando FL, Atlanta GA, Indianapolis IN, Toledo OH, Richmond VA, Durham NC

106 Reviews

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About Us

From Inspiration to Reality! Whether you are transforming one room or your whole house, RiteRug Flooring has the perfect floor for your home, lifestyle and budget. Gorgeous Hardwood, Carpet, Luxury Vinyl, Laminate, and Tile Flooring as well as Area Rugs and Stair Runners can be quickly installed from our extensive in-stock inventory. Visit a showroom or schedule an in-home appointment to get started. Rite Here. Rite Now.

Services Provided

Carpet Installation, Custom Flooring, Custom Rugs, Carpet Sales, Laminate Flooring Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and installation, Luxury Vinyl Sales and installation, Tile Flooring Sales and Installation, Stair Runner Design and Installation, Carpet Sales and Installation

Areas Served

Bexley, Blacklick, Blacklick Estates, Canal Winchester, Columbus, Gahanna, Huber Ridge, New Albany, Pataskala, Pickerington, Reynoldsburg, Westerville, Whitehall, Worthington, Dayton OH, Cleveland OH, Lexington KY, Nashville TN, Charlotte NC, Pittsburgh PA, Cincinnati OH, Greenville SC, Chicago IL, Raleigh NC, Ft. Myers FL, Norfolk VA, Orlando FL, Atlanta GA, Indianapolis IN, Toledo OH, Richmond VA, Durham NC

6 Projects

Living room - traditional living room idea in Columbus

Luxury Vinyl Styles

Carpet Styles

Eat-in kitchen - transitional eat-in kitchen idea in Columbus with an undermount sink, raised-panel cabinets, gray cabinets, granite countertops, gray backsplash, stone tile backsplash and stainless steel appliances

Tile Designs

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Business Details

Business Name

Rite Rug Flooring

Phone Number

(888) 748-3784

Website

www.riterug.com/

Address

4450 Poth Rd.
Whitehall, OH 43213

Followers

46 Followers

Socials

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Credentials

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Write a Review

106 Reviews for Rite Rug Flooring

Newest first

4.6|106 reviews

Work Quality

4.6

Communication

4.4

Value

4.6

Ryan Hochwalt

The best way to write a review on a company is when there is a minor issue. They had installed the wrong flooring and I had let them know. They came out a few days later and reinstalled the correct flooring. They did it with urgency and the two installers did an amazing job. I live in a pricey home and I’m very particular on how things look, and they made cuts that I didn’t think were possible. Special shout out to Will, Chuck, and the two amazing installers.

October 17, 2024

Mary Lewis

The staff at RiteRug did a great job -- from the start of the job with Kevin Wright coordinating everything, the team led by Angel, and finally by Joanne Scott who was the customer care person navigating a small issue with the flooring that popped up a week after installation and Ron Dawson, who was a perfectionist and fixed the issue so thoroughly I don't imagine I'll ever need to call again. Nicely done everyone and thank you for a great product.

August 10, 2024

HU-498591439

RiteRug, and in particular Scott Thomas was fantastic to work with. This is the 2nd time we’ve worked with RiteRug Flooring installing hard woods in our home. We decided to remove carpeting in two bedrooms. Scott was instrumental in making sure we had the right color match. His installation team was great, we couldn’t be happier. We’ve recommended RiteRug and specifically working with Scott Thomas to many of our neighbors. Many thanks to Scott and his crew for doing an excellent job.

July 13, 2024

K Barnes

Kudos on customer service, installation and follow up. Worked with an amazing team which included Kelly (Sensitive Information Hidden) in customer service support and Chris (Sensitive Information Hidden) at the Gahanna/New Albany store to fix an issue with the first installation of flooring from another store. They worked together to get the right flooring for our home. In addition the installation team and support from Greg was top notch service. Thanks again for fixing what was a very frustrating situation…

January 23, 2024Last modified:March 13, 2024

Jackie Persichetti

Kelly (Sensitive Information Hidden) from Customee Service, Earnest at the Brioad Stree Store and Urban were excellent. We had a problem with our floor. The three of them worked together to see that we were satisfied. Urban did an outstanding job repairing the issue that the other installers said it could not be done. They stayed in constant communication until we were happy.

November 20, 2023Last modified:December 8, 2023

HU-845018335

Flooring installation August 3rd 2023 Installers glued transitions strips to floor leaving glue stops thru a lot of the new floors Contact Rite Rug the same day flooring was installed On November the 3rd 2023 issues with the flooring was resolved During the three months to resolve there were several calls to Rite Rug trying to achieve resolution but little action just delays waiting on someone to review and then delays while deciding what may be done Also there were delays in ordering flooring due miss communication internally at Rite Rug Bottom line flooring now in and we are thankful Rite Rug should review there costumer complain procedure it leaves a lot to be desired

November 13, 2023

HU-190200433

I have beautiful floors from the basement to the top floor. I absolutely would recommend Rite Rug for all flooring. The experience was wonderful and professional. They took care of my home and my time commitment. Always kept their appointments. Very professional and nice to work with. Rob came back to my house finished my doorways and did an excellent job. He really liked the special finishes to match the house. Great job.

August 29, 2023

Gary Katz

We purchased carpet for stair runners on two stairways. The initial measurement was not correct, and the carpet delivered and installed was short on two stairways. Carpet was pieced in, and did not look good. Also, the overall installation was what I would consider sloppy. I talked with Kathryn (Sensitive Information Hidden) in Customer Service, and she was very responsive and helpful. They determined that all the carpet needed to be removed and new carpet installed. The second installation was much better, and the stairs now look very good. Kathryn and the Customer Service support and follow up were excellent.

July 6, 2023Last modified:August 15, 2023

Tim Bialowas

I had some planks on my kitchen floor that came apart and had some chipping. I contacted Rite Rug in Strongsville and they put me in touch with customer service who started a claim for my repair. The Strongsville store representative came out a few days later and had the reparie scheduled for the very next day. The team came in and did a fantastic job and we could not be happier. I will use Rite Rug for any future flooring needs due to the outstanding customer service! Sincerely, Tim B.

April 18, 2023

davecrandall

Rachel Campbell from Rite-Rug is awesome! She came and listened (which is rare now) and actually found us something that perfectly fit our feel, culture, and decor. The install was easy and painless for us, although probably not so with them. We have a childcare and they had to work around that, which they did with no complaints or issues. 5-Stars!

April 4, 2023

Corey McDaniel

First let me say Kathrin Irish is a great person; she knows her job. She will go up and beyond to make sure you find what you are looking for and that you are please with what you are buying. Second let me say when the young man showed up to do the work he was on time and thr guy worked by his self all day until the job was completed; I asked the young man do you take breaks, he replied onces I'm done I will take a break. I was very impressed with his work ethic, attiude and his service. Once he was done the floor was amazing and beautiful. I recommend if you are looking to buy a new floor riterug is the place to go.

March 29, 2023

heidinies

I just had all of the carpet in my home replaced and Rite Rug was so great to work with. The entire process from selection to installation was so easy and seamless. Rachel Campbell was amazing to work with and can't wait to work with her again on future flooring projects!

March 13, 2023

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4 Comments

Commented: What”s the flooring in this pic please?Hi this product is Armstrong Luxe Rigid Core Countryside Oak in Gunstock https://www.armstrongflooring.com/residential/en-us/rigid-core/luxe-plank-with-rigid-core/item/A6413.html Please us know if w...

June 29, 2022

Commented: Where did you get this flooring?Hi Kelly - that flooring is Armstrong Vivero in Charlestown Oak Mocha. If you would like to speak with a rep about availability, please let us know. Thanks!!

March 6, 2022

Commented: What color grout did you use? Is this the Artigiano Italian alps tile?Hello! The tile in this backsplash is Artigiano by Daltile cut to 3"x12" and 3"x6" on a random install grout - custom prism 386 Oyster Gray.

March 6, 2017

Commented: What flooring did you choose? thanks you!This is Tropical Oak Natural Vinyl by Armstrong! http://www.riterug.com/vinyl-flooring/tropical-oak-natural-vinyl-flooring-by-armstrong/

October 14, 2016

Rite Rug Flooring