Deborah Broockerd/Closet Factory

I met Deb in April 2021. We were just starting a master bathroom and closet renovation. Deb was able to sort through all of the ideas I had in my mind and create the perfect closet layout. I had other designers see the space as it was early on, but Deb was the only one who could visualize and create a plan, so we decided to work with her and Closet Factory. Deb was very clear that it would be at least 10-12 weeks before the closet would be installed and the initial install did take that long. There were some hiccups along the way which delayed the completion of the project quite a bit, all completely out of Deb's hands, mostly due to issues related to covid and the company relocating. Through it all, Deb stood by us until the very last drawer was installed and our dream closet was perfect. I am so grateful to her for her professionalism, creativity and support through this process and could not recommend her more highly!

I've known Deborah at Closet Factory for over 20 years, and she's an absolute joy to work with. She's incredibly detail-oriented, so responsive, and helpful when navigating choices/selections for our projects. Any time there may be an issue/problem, Deborah is always there with a resolution. A. Houck Designs looks forward to working with Deborah again soon!

Having worked with a number of closet companies in the Northern Virginia Area, I can say the Closet Factory is just as good as their competitors. But what sets the Closet Factory apart - and why I'd go to them in the future - is to enjoy working with Ms. Deb Broockerd. Deb is absolutely fantastic to work with, customer service oriented and just a pleasure to know. Knowledgable, able and always available (I never had a tough time getting a-hold of Deb when something didn't go quite right with my latest install), I was confident in her service and just knew she would ensure my project was completed with absolute accuracy and attention to detail! Thanks Deb! You have been a bright spot in redoing our home office spaces!!!

Deborah did a great job in helping us design our dream closet in a space that included a window that constrained us from using all of the wall space. She was quick to respond to our suggested changes and sensitive to our budget. The end result was beautiful and very specific to our actual needs. I highly recommend her!

Deborah is awesome. She is so far beyond the standard closet designer: far more creative, easy to work with, responsive, and patient. And she executes efficiently and clearly. I am grateful that I met Deb after having two other contacts with highly regarded companies that just did not meet my standards. Everyone who sees my dressing room now that it is complete asks for Deborah's contact information. Needless to say, I highly recommend Deborah.

From the first meeting to the unsolicited after work care, I was impressed 100% with Deborah. Beautiful and sensible inspiration, working within my budget but it felt like I had gotten the best deal in years. Every step was a dream.

Deb did a really excellent job designing the optimal closet for the space I had. It looks great! She was also super responsive throughout the process and developed a design that suited my tastes.

Deborah really knows her stuff! We redid 5 closets in a 1920s house. They were small and useless prior to her help. Now (still small) but can fit so much more and much more organized. She asked terrific questions to figure out our needs and the end project is terrific

Deborah has been great to work with- We had 13 closets that needed to be redone. Unfortunately, we have limited knowledge of what would be appropriate add in all of our closets. Deborah was great at listening to our wishes and goals, making a lot of great suggestions. The end results definitely shows! I'd definitely refer her to anyone who is looking to make all of their closets beautiful, efficient and full of bells and whistles!

Deb, you and the install team rock and roll! My yarn closet is overwhelming beautiful. I am looking forward to other projects with you. Thank you!

Working with Deb was an absolute dream! Her knowledge of space, style, and functionality is unparalleled. She took an extra bedroom and transformed it into the closet of my dreams!

Deb was a true blessing during our home renovation, and was critical to making sure that we were able to de-clutter and maximize storage while keeping daily essentials out of view and organized! In 2016, she helped design a floor to ceiling, wall to wall custom closet based off a couple inspiration photos and a detailed, non-rushed meeting to discuss our goals and budget. She and her crew were extremely precise with measurements, conscious of our time and budget limits, and detailed from start to finish! She worked with us to incorporate custom handles and meticulously planned to ensure that the closet system would accommodate every article of clothing, shoes, etc. that was needed. Everything is now easy access, and without the visual clutter we had before! We were so pleased, we also had her work on designing a very difficult, custom storage solution for under the stairs. This was a very precise task, and required re-building the stairs and shoring them up first through another contractor. She leaned forward with us to plan, measure, and begin the order to minimize time lost in this final stage of the renovation. In the end, the closet system under the stairs allowed us to completely re-purpose the "storage room" we had reluctantly kept in chaos for several years. She again worked relentlessly to understand our needs, and made the inside layout both customizable and practical - also including a rather difficult in concept hidden bike storage. Throughout it all, we couldn't have asked for more. Attention to detail, communications, flexibility, and price were all unbeatable! It's almost sad that we no longer have storage needs, but that's a testament to her skill - and if we ever need another solution, she'll be the first and only one we call without a second of hesitation!