Custom Closet Designers in Union Hill-Novelty Hill

“Todd built out two closets for us, a master and second bedroom, and did an excellent job! He was professional, knowledgable and a pleasure to work with. He accurately measured our space, presented creative options based on our budget and organization needs, and installed everything perfectly. The 3D drawings he made were super helpful with detailed measurements. Todd was also super about working around our contractors and movers. We's hire Todd again for all our closet and organization needs.”

“As the Franchise Owner in Raleigh, NC, I wanted to post a review to let everyone know why they should choose Closet Factory when considering home organization of any kind. I am proud to say that after getting to know the owners all across the country, I can confidently say that you are in good hands any time you choose this company to work with. All locations pride themselves on giving their customers the best experience possible so that you will want to tell your friends about them and come back for future projects.”

“Organized Spaces in Kirkland installed awesome closet organizers in our master bedroom closets in July. I love the extra space I have now!! They are very professional, honest and friendly. Paul listened to my wish list very carefully and came up with an awesome design that worked for us perfectly. We are very happy with their quality work, services and the extra space I have in my closet now. I highly recommend them! Thank you, Paul! And thank you, Bryce!”

“Ramona was knowledgeable and very helpful. The quality and choices were excellent. We are very pleased and would highly recommend Ramona and Closet Factory Seattle.”

“My husband moved from California to Washington. I hired John over the phone and communicated by emails and phone. A week after arriving in our new home John was ready to install our closet. WOW! It was more than I imagined. Great craftsmanship, great design. I've never had a closet with so much room! John was a pleasure to work with and totally got the design we were looking for. I would highly recommend him.”

“Overall, the way that Amy perceives the bigger picture for her clients, at times, is even greater than the awareness the client currently holds about their own needs. Amy goes above and beyond any organizer that I have previously enlisted to help me with my space, in that her acute intuition and detail-oriented action plans have yielded the results you would expect from a polished professional housekeeper, administrative assistant, and human resources expert rolled into one person. She has managed a number of contractors on my behalf with almost flawless results. She has never backed down from a reasonable task request as long it falls naturally within her finely tuned skill set. Amy is truly one of a kind with a plethora of knowledge to share, oodles of resources, and a friendly, cheery disposition.”

“We loved our experience. We were a little worried at first because the California Closets brand is so positive that we were thinking it was going to come at a premium price. yes, it was a little more, but not as much as we thought and definitely within the range. We decided to splurge because we thought the brand and built in look would add more value to our home. And boy, are we glad we did! It's beautiful. It was so easy, from the minute we talked to our designer, she was fast (because we were ready - like yesterday) and she stayed late to show us our designs in the showroom. We didn't feel pressured, but we felt special. And the installation was great. Our designer pulled a few strings to get us a quick installation. The guys showed up and they were incredibly polite and professional. They made quick work of it even when the power went out! We were having a pretty bad storm that day and a transformer went out but the guys were prepared with their own generator and just kept right on working. Even with as many times as they had to go back and forth in the weather to get parts, they never got so much as a dirt particle in the house. Always taking off their shoes and being careful on our new hardwood floors. We were so pleased from A to Z. California Closets is the premium choice.”

“I contacted numerous closet companies to get quotes. Tim was a great price and very easy to work with. He explained everything well, gave me many options and was very professional, yet friendly. The closet install went perfectly, the installed was fast. The closets were in my budget and totally meet the needs I had for organization. FYI we installed closets for our children along with a guest room/play room!”

“My wife and I found Eric here on Houzz and thought his work looked wonderful and invited him out to our home to see what he could do for us. He has many offering from inexpensive to the most custom cutting edge designs. After several iterations in design we finally settle on a plan we liked. We selected a textured wood grain material that was very much like what California closets had shown us. When Eric was done it looked fantastic. The custom made hard rock maple drawers had dovetailed construction and the finish on them was much nicer than on cabinets we looked at. I would be glade to recommend Eric to anyone. He likes his job and it shows.”

“After posting our original bad review (see below), Mark called us and deeply apologized for the screw-up. He said he wanted us to be happy with their services, and offered to have the mirror re-measured and re-installed free of charge. They just came over to remove the old mirror and re-install a new one, and this one looks fantastic, just the way we had imagined it. Thanks to Mark for handling this situation gracefully and thanks to Dennis and Ron for taking extra care to make sure the installation was exactly how we wanted it. *** We gave them 3 requirements for the home gym mirror we wanted them to install: it should start above the outlets, be 6 feet tall, and go wall to wall, left to right. Michelle sent us a design that looked good to us and we signed off on it. When the installers came we realized that the mirror had a 2 inch gap on the left and right, instead of going wall to wall as we had specified. So I called Michelle. She first told me that the 2 inches were necessary for the installation. That was not true. The installers had just told me that they only needed 1/2 inch on either side, so I told Michelle that. She then replied that if I didn't like the design I shouldn't have signed off on it. Only after looking at the design again did I see a small "2"RV" hand-written on both sides. How am I supposed to know what "RV" means? The drawing of the mirror does not show the wall or the gap, and therefore it's really not obvious that there would be a gap. Michelle next said that if I wanted it fixed I would have to pay in full for the new parts and installation. Although I do realize our mistake for signing off on the design, I think that above all it was her mistake for not having designed it according to our specification and for not making the differences in the design clear. She did not acknowledge her error, did not apologize, and did not offer a solution that would solve the problem. The whole point of paying $1265 for a mirror was so that we would have a custom size going wall to wall. We considered buying a set of mirrors at Ikea for a fraction of the cost, but we didn't do it because we really wanted the wall to wall look. We are now stuck with a very pricey mirror we thoroughly dislike in our new custom house, and there is nothing we can do about it.”