Atlanta Deck Doctor

Mrs M, Thank you for taking the time to evaluate how we did. We pressure washed the whole front, and back of the house including front porch, back enclosed area, rear deck and after a few days we applied a quality TWP stain and seal. We appreciate your trust in restoring your Kirkwood home's deck. Thank you very much! - ADD

Mr. W, thank you very much for taking the time to evaluate how we did, It is always a great pleasure to read reviews that point out the little extras that we do that to some may seem trivial. For me restoring decks isn't a job it is a labor of pride and love. I as well as my team members take a great amount of pride in doing things by the book, the way they're supposed to be done - if that means having to make 1, 2, 3 extra trips - then so be it. I don't believe in cutting corners, skimping steps or whatever other term can be used to describe those who opt to make a quick buck over doing a job the right way the first time. I, long ago decided to do things right, answer all questions, all calls, and everything else will follow. I appreciate the recognition, i appreciate the business very much, and most of all i appreciate your choosing us. Thank you sir, - ADD

Mrs. H, I'd like to first thank you for choosing us again when it came time to stain your newer portion of fence - we know there are many companies that stain fences in Dunwoody, and am very grateful you chose us again. We try to offer all our customers a balance of responsiveness, quality work, punctuality, and value. I do remember the job from last year and am sorry that we had to come back – Sometimes new-ish fences like yours was don’t take the stain well – and the areas aren’t visible as the stain hasn’t penetrated the wood until about a day or so after. I do apologize about that. That said we stand behind every job we do big or small. We appreciate your repeat business, and appreciate the kind words. Thank you very much! - ADD

Mrs. G, Thank you for evaluating how we did. We pressure washed, and cleaned the deck really well, After allowing the deck to dry thoroughly we applied a matching stain and seal. We appreciate your trust & allowing us to refurbish your deck - came out looking great. Thank you. - ADD

Mr. H, Thank you very much for evaluating us. Alex the carpenter replaced one rotted board, and fixed another board that was loose. We then cleaned, stripped, neutralized the deck. We allowed the deck to dry thoroughly, then applied a quality TWP stain and sealer which color was stipulated by your HOA. We greatly appreciate the opportunity, Thank Mrs. V 2 doors down for the referral!. Thank you so much for your business! - ADD

Mr. P, thank you for taking the time to evaluate how we did. I believe communicating with customers, returning texts, calls, emails, as you said setting expectations is very important in having a long lasting relationship with our customers. It hasn't failed us yet. I also believe in providing the service we are being paid for to the best of our abilities , not cutting corners, and doing everything by the book! i appreciate you recognizing our efforts, it means a lot. Thank you sir!- ADD

Mr. P, Thank you very much for taking the time to evaluate how we did. Alex the carpenter replaced a few rotted boards. After that was done we thoroughly cleaned, pressure washed the deck) allowing plenty of days for the deck to completely dry. Once dry, we returned and applied two coats of a solid-color deck stain (paint) with 1 day between coats. Taking this extra step (one day between paint coats) ensures both coats form a double hard, yet flexible layer of protection for your deck. I apologize for it seeming to take long to complete - but we like to do things by the book (more like by the label on the paint can) We know that a long lasting deck paint job is what we are getting paid to provide for our customers, and that's what we do every.single.time. Thank you so much sir for your business- ADD

Mr. P, we replaced your rotted kiln-dried lumber with matching kiln dried lumber. Unlike the people who originally built the deck (only 4 years ago) we pre-drilled all holes(prevents splitting of wood when screws are driven-in) , we primed all cut ends with a fungicide/sealer that will inhibit fungus growth (wood rot is a fungus) as well as not allow water penetration to the KDAT lumber. We then pressure washed , stained and sealed the deck wtih a quality oil-based TWP stain and sealer. We appreciate your trusting us to help you with your deck restoration, and refinishing/refurbishing project, and hope we can be of service again in the future. Many thanks! - ADD

Mr. & Mrs. M, Thank you for your review, it means a lot. we used a penetrating oil based TWP stain and sealer and will hold up very well to UV rays, water, and the elements. Thank you very much for your business. - ADD

Mr. K, Thank you for reviewing and evaluating your experience with your wood deck painting project. We thoroughly pressure washed the deck, scraped off the loose, flaking paint, lightly sanded and applied two coats of solid-color deck stain. We applied the second one day after the first coat. This was done to allow the first coat to bond well. Taking this extra step aids the paint to bond very well to wood surfaces - and lightly harden. Having two hardened coats adds an extra measure that will aid in holding up to the elements. I am glad to read we met your expectations. I realize that we aren't the lowest priced deck staining and painting company out there, but am sure once our customers see the many extra steps we take (that other lower priced contractors don't take ) it will be understood not as a means for us to line our pockets with extra cash, but steps we take that I believe are vital for a durable deck paint job that will last. Thank you very much for your business! - ADD

Thank you so much Mr. M, We stained and sealed your fence using TWP stain. The cedar fence was definitely in need of cleaning and brightening. Once we did that and allowed the fence to dry we applied TWP stain & seal - came out looking great! Thank you so much for trusting us with yoru fence staining and sealing project. - ADD