Cape Coral Screen & Vinyl Inc.
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Cape Coral Screen & Vinyl Inc., Since 1973, Rick Dean has worked in the Aluminum Industry and, with his wife Darlene, established Cape Coral Screen & Vinyl, Inc. in May 1982. With a commitment to quality and service, Cape Coral Screen & Vinyl, Inc. has been a leader in serving the residential community. It is with pride that they conduct their business in a professional manner, instilling confidence and building long lasting customer relationships. Honesty and dependability is what Cape Coral Screen & Vinyl, Inc. stands for. The staff, with over 30 years experience, continues to work hard to meet and exceed your expectations. It is most important for us to do what ever it takes to make our customers glad they chose Cape Coral Screen & Vinyl, Inc. for their outdoor aluminum and screening needs.
Repair Services: Acrylic windows, Doors, Pool Gates and Enclosures, Windows. Installation Services: Awnings and Pan Roofs, Doors and Entryways, Garage Screens, Pool Gates and Enclosures, Windows.
Cape Coral and the surrounding areas
1 Project for Cape Coral Screen & Vinyl Inc.
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2 Reviews for Cape Coral Screen & Vinyl Inc.
less than $1,000
What happened to old fashion integrity? After reading the reviews and getting a phone quote I took my six vinyl sliding windows in to be refurbished. The lady at the desk was very helpful and nice. Smiling as she informed me that the price that she quoted me a few hours before was not the price I would have to pay, and that the material that was on them, the material that I wanted was not what they would use unless I wanted to pay a whole lot more. We talked about the material I wanted on the phone and she knew EXACTLY what I wanted. So they downgraded the material, and then charged me more than $100.00 more than she had quoted me (to get me to bring in the windows) and bait and switch. There was NO misunderstanding about what I wanted, she would not even look me in the eye when talking about it. They were very kind and delivered the windows (after they were paid for), and before I could inspect them. That was yesterday, today I went to reinstall them and found that they did not even wipe them off before putting the new vinyl in. If they had just hosed them off it would have helped. Now I have to be so very careful in cleaning them as to not damage the new vinyl. This is a terrible way to treat a customer, especially a senior citizen. What every happened to quality craftsmanship, honesty, integrity or even human kindness. To say I am disappointed is an understatement. I have been working on one of the six windows for over an hour doing what could have been done to all of them in 5 minutes before the vinyl was put in. I am glad that some people had a good experience, I only wish I were one of them.
May 25, 2019