Balcony Design & Construction, Deck Building, Deck Design, Gazebo Design & Construction, Pergola Construction, Pool Deck Design & Construction, Porch Design & Construction, Shed Design & Construction, Sunroom Design & Construction, Trellis Construction
Alexandria, Annandale, Arlington, Baileys Crossroads, Bethesda, Burke, Centreville, Chantilly, Chevy Chase, DC (Washington), Dranesville, Dunn Loring, Fairfax, Falls Church, Floris, Franconia, Friendship Village, Great Falls, Groveton, Herndon, Huntington, Idylwood, Jefferson, Lake Barcroft, Lincolnia, Lorton, Mantua, Mount Vernon, Newington, North Springfield, Oak Hill, Oakton, Pimmit Hills, Potomac, Reston, Seven Corners, South Kensington, Springfield, Sterling, Sugarland Run, Tysons Corner, Vienna, Washington, West Springfield, Wolf Trap, Dulles Town Center, Kings Park, Mclean
A+ ranking at BBB National Association of Remodeling Award VBCOA Angie's List Super Service Awards 2009 - 2016 (most consecutive years in Northern VA)
As to the the other claims, we were shocked by this clients hyperbole and false statements. Steadfast is far from perfect, and we can at times run behind schedule due to weather, inspections and other unforeseen conditions. However, to read this (especially when taken with all the positive reviews) one can recognize that there are clients who may never be satisfied.
Unfortunately, after our top crew was humiliatingly filmed and audio recorded starting from the first day, after the client complained about a patio that was as close to perfect as flagstone gets, after we were delayed by constant contract changes, after we were continuously badgered about the clients camera revealing no work at times until 9:30 am because the crew was picking up materials for the job and after the client refused to let us seal the deck - not due to rain as he claims (we’ve be doing this for 23 years), but simply because - as he stated... “not this weekend”.
At this point, we chose to forfeit the $3,000 remaining (with less than $500 worth of work to complete) and simply go our separate ways.
Last, we’d like to point out one last interesting item. This client posted a photo (not surprisingly) of the fireplace looking warped and leaning. The photo has obviously been shot or shopped to appear this way. We would never have been able to receive an Arlington County Final Inspection otherwise.
Vienna, VA 22180