Full Circle Design & Remodeling

We hired Jeff almost 3 years ago to do a complete backyard remodel. This consisted of taking the pool and jacuzzi down to gunite, and everything else was demoed, just leaving a dirt lot to begin our remodel. We added a large outdoor kitchen, large covered patio, fire pit, Gemstone pool plaster with RGB LED lights, fire feature over the jacuzzi, and landscaping. Jeff did a really good job getting the design just the way we wanted it. Jeff finished the job several months late due to normally only having 2 workers on the job site. The workers did a great job but could only go so fast, and not degrade the quality of the work. I also felt like I was catching way too may mistakes being made. Each mistake, and there were several, should have been caught by Jeff, since he also functions as the “Project Manager” on all his projects. But since Jeff doesn’t spend enough time on his projects, a lot of these mistakes go unnoticed it your don’t catch them yourself. I’m very concerned about the mistakes I did not catch. When they were finished, I was happy with the job. Almost immediately however, I noticed the pool water was “evaporating” quicker than what I was used to. Jeff also installed an auto fill, which I did not previously own, and that also broke within the first week after they left. I determined my pool now had a leak. I called Jeff and explained my problem with the pool and the auto fill. Sometimes Jeff responded in a timely manner, but most often, it would take a week or longer to get him to come over. We did discover the leak was probably coming from my skimmer, Jeff insisted on using water proof caulking to fix it. I have since found out that this caulking is pretty degradable and would have only worked for a year or two before it also failed. Jeff only wanted to place a bandaid on the problem and not really fix the issue. None the less, after all the caulking he applied around the skimmer, the leak only slowed down, but did not stop. After about a year of going back and forth with Jeff to get this fixed, I needed a break from him and told him I would try and get a leak detection company out to look at it. I also kept the water level of my pool below where I think the leak is at so it doesn’t leak into the surrounding area and just live without the auto fill for now. After calling around and discovering the leak detection services were going to charge several thousand dollars to check and several more in damage to the stamped concrete around my pool, I decided this really should be done Jeff, since his company caused the leak. I waited about a year to reach out to Jeff and ask him to finally fix this issue so we can be done and move on. I contacted him about 7 weeks ago and he responded right away and said he was really busy and would call me and schedule a time the following week. I did not hear from him. I reached out to him almost 3 weeks later, got a quick response about him being busy and he would hopefully be over the following week. Reached out to him again 2 1/2 weeks later and same reply. He never showed up at my house. 2 weeks later I again texted him and have not heard anything from him. I have called 3 times and no answer on his cell phone. Since he sees my number and knows it’s me, along with the text messages I’ve sent him, I don’t leave a message since I believe he knows why I’m calling. Jeff is a nice guy, but unfortunately nice guys can be unreliable. Jeff is unreliable and I can’t recommend him to anyone who wants to have a quality, worry free remodel done.

We had a wooden deck/balcony which I had added to an addition over our garage built in 1981. We live in the Mt. Soledad foothill area of Pacific Beach and the deck allowed us to take full advantage of the view. The deck had some termite damage and dry rot and needed to be refurbished or replaced. An Internet search identified Full Circle Design & Remodeling which specialized in decking in the San Diego area. We contacted the company and met with owner/operator, Jeff Howard. We told Jeff of our vision for a replacement deck---- a deck about 4 times larger than that of its replacement; materials requiring little; if any, maintenance; railngs which didn't obstruct the view and one that would be incorporated into the front of the house and enhance the whole entryway. We found Jeff to be a very creative, knowledgeable designer able to turn a client's desires into reality while addressing many circumstances which required solving challenging interfaces associated with an existing 1962 vintage house. Jeff's employees were punctual, hard-working, resourceful and competent. Unanticipated issues which were found and resolved included old footers/sewer cleanout; gas leak in a rusted line servicing an inside fireplace and drain pipes which were clogged with tree roots and broken. Jeff put on his landscape architect had and came up with a planting palette which replaced mature plantings with a xeriscape front yard area. A new gas line was installed under as existing side walk . A new drain pipe was installed requiring cutting hardscape in the back yard and continuing all the way out to the street. The result was a beautiful new, much larger deck incorporated into a new more contemporary front entranceway with a new front yard and a drainage system which avoids lakes in the back yard every time it rains. We have no reservations about recommending Full Circle Design & Remodeling. Schedules/deadlines were met and work accomplished within associated budgets. The results met or exceeded expectations.

Jeff designed and landscaped the entire yard (front and back) after a complete home remodel. He installed artificial turf throughout the yard, added walking paths and fruit trees to existing landscape, and installed a batting cage, pitching mound and a custom BBQ island. Jeff worked with me on the plant selection, and the different media available for the foot bridges, stone walls, and turf. I highly recommend Full Circle Design and Remodeling.

Full Circle Design recently demo'd our back and side patio to lay concrete with a roman stamp and install a built in BBQ island with both electrical and gas lines. I was surprised by how quickly the crew was able to remove the old patio and prep for the concrete. The foreman and contractor found some areas where the previous owner of our house did not install features by the book and advised the options we could take to address while keeping us in close contact and ensuring we approved of the direction taken. The concrete was laid extremely quickly with an extensive crew to complete that part of the contract. After the concrete had a few days to set, they began work on the island. We had initially decided to buy a prefabricated island but were happy we went with Full Circle Design because we were able to pick our exact design, tile combination, grill, and features like a fire pit for a lower price than what we had compared with the prefabricated unit. Total duration of the project was only about two weeks, quicker than others we compared when researching which contractor to use. Overall we'd give this company two thumbs up and would recommend their services to others. We'll probably contract with them again for redesign work in the front yard now that we're enjoying our new found back patio.

FCD did a complete redo of our old backyard and we couldn't be happier! The design of the two tiered Trek deck, installation of the cover, the lighting, the landscaped garden area came out perfect. Jeff did a plan and estimate for us. It was a little out of our budget but Jeff sat down and worked with us to get the price within our budget. Even with the scaled back plan the overall effect of the design was not compromised. We would recommend FCD to any one who asks.

We had a fairly complicated job that required new decking, an enclosed garden area, patio cover and many miscellaneous repairs - all of which had to integrate with work done a few years earlier by a much less qualified contractor. The pleasant surprises began with Jeff Howard's design which was much more creative than anything we had imagined - and actually saved us money. Jesse, our supervisor, stayed on top of all the details and kept the work moving and Jeff's crews turned out very high quality work - the best we have ever had. We are doing some more work now, and we didn't call anybody but Full Circle Design.

Hired Full Circle Design to design and build my outdoor deck and backyard garden. Appreciated their ability to both do the "hard and soft scape" of the project. Really know their stuff and take great pride in their finished product. Always professional, their crews (really) clean up after EACH day of work (impressed my wife with that). And they made sure we were absolutely happy with their results. We were so impressed with their work that we have recently used them on some remodeling jobs for the interior of the house. Again great work.

Jesse Krueger did an amazing job of planning and supervising our project which included a fire pit and re-landscaping of our back yard. It was completed on time and within the budget. I would highly recommend him and your company!

Jeff redesigned my front yard landscape from design concept to installation. I now have a low maintenance yard that exceeded my expectations. He has also helped me troubleshoot with some issues I had and came to the rescue. He takes pride in his work and his customer service is awesome!

I have worked with Jeff Howard for over 10 years on many projects. He is accomplished professional whose honesty and integrity are paramount in his dealing with clients. I give Full Circle Design a big two thumbs up!! George Everett