Knockout Renovation

words cannot express what i have gone through due to keith steier / knockout renovation; it is really sad. i am still suffering. i pray that no one else has to suffer through what i have gone through after i trusted keith. if anyone else is going through this, i am sorry for you also.

Here’s the most important thing: I highly recommend Knockout Renovation. Remodeling a kitchen, especially in a studio apartment, is not for the faint of heart, but the folks at Knockout Renovation made it as seamless as possible. Throughout the project, even when inevitable changes arose, Keith was gracious, accommodating, and the consummate professional. From start to finish, Keith and the entire crew were an absolute pleasure to work with. My new kitchen is beautiful and will clearly stand the test of time, while adding value for potential resale. I wouldn’t hesitate to hire them for any future remodeling needs.

We did a gut renovation of our kitchen and bathroom in a small postwar one-bedroom on the UES, including replacing our bathtub with a walk-in shower. We interviewed six contracting firms; they were all comparable in their services and bids, but we chose Knockout because their location was a working office, rather than a showroom, and they never tried to distract us with fancy tales of their expertise, but got straight down to brass tacks. And now that the job is over, I can say that Knockout did a fine job; it was completed with reasonable dispatch, and we got exactly what we wanted. Michael, the project manager, was efficient and easy to get along with; he communicated with us very well, kept us completely up to date on the work, and was always available for consultation, returning our calls and emails promptly. And everyone on the building staff also had a good impression of him, telling us he was very easy to work with. To install our new shower, we needed the cooperation of our downstairs neighbor—something that I was dreading—but Michael handled it all very smoothly, so there was no problem. If there was one drawback in working with Michael, it was that he sometimes seemed too attached to his own vision for the project, and so was reluctant to implement our specific requests, none of which were unreasonable. This led to a few unnecessarily lengthy back-and-forths, and in one case the carpenter having to remove something that we had specifically said we didn’t want. But Michael’s vision served us very well when he suggested a custom wall cabinet for the bathroom, which he designed and Knockout constructed. It’s practical and attractive, was surprisingly affordable, and we love it. Most of the subcontractors did an excellent job, but at the very end we had a big problem with the plumber. The first time we used the dishwasher it flooded the kitchen floor; then we discovered that the shower controls had not been installed correctly: a necessary fitting was missing, and even some of the screws hadn’t been put in. Knockout immediately sent a new plumber who rectified these errors, but the problem should never have occurred. For a kitchen and bath reno, plumbing is the most important trade, and we would have been spared a good bit of anxiety had Knockout vetted the plumber a bit better. Altogether, we would recommend Knockout. Other than this last glitch, they did a good job, and we love our new kitchen and bath. And a big thank-you to Kieth, the boss, and everyone else who works there, all of whom were unfailingly professional and generous with their time.

This contractor did my gut renovation and took longer and came at a higher price. He was expected to do all approvals and compliance with local laws. We found out recently in 2024 that he had NOT completed the NYC DOB compliance and outstanding work orders were not closed for inspected! Remediation required hiring an NYC DOB Expeditor and working with our building manager and DOB to get the work orders reissued as it has been 6 years on non-compliance and sheer dereliction. Even though he agreed to pay the new remediation costs after a 25% payment he reneged and let me holding the bak for $12,500 for unpaid costs and penalty.!! He is the most untrustworthy GC and even though he sells a 7 year warranty claiming compliance with industry standards, dont believe it. He does not honor any major warranty problems only cosmetic stuff after renovation so that it is quite worthless in value compared to his charges for the renovation work which is top dollar ostensibly because of warranty. Dont be fooled or had with this company and its owner. He has also left me holding the bag on warranty plumbing work I undertook since he failed to fix and then reneged on paying me what I was owed. This company should be NYC Hall of Shame list for General contractors.

I had done business with Knockout Renovation about 20 years ago. Finally, after the pandemic my bathroom renovation was due for another update. Keith has made updated and impressive improvements with the company. From initiation to completion Knockout Renovation really did a fantastic job. It was an easy renovation process. KR took care of all permits and approval for my co-op board. I would highly recommend them for any of your home projects & thank you Keith & Wendy ( my project manger). Wendy, was great. She supplied drawings and great ideas!

Knockout did a complete renovation of our kitchen in our pre-war co-op. They also upgraded our bathroom fixtures. Both projects were great. We are very happy and pleased with them. This was back in 2017 and they have continued to keep in touch and make the slight little adjustments that come with wear and tear like replacing a light fixture . There were no surprises in the pricing of materials and the selection was handled with the personal contractor/ project manager. As usual there were unforeseen problems with working in a 1929 building but they solved all those. The outside subcontractors for plumbing and electricity were very professional and good. We highly recommend Knockout.

Keith & the Knockout Renovation team blew us away with the level of professionalism and expertise. His head guy Genci was a master of all and exceeded all expectations on his craftsmanship and tile work. Highly recommend him for any renovation needs! A+++++++

We were in good hands with Knockout all the way. From design to finish, they took care of every detail and communicated well. They gave us a firm budget and were careful to let us know how any changes in plan affected the price. Our project manager gave us beautiful plans and helped with all the product choices. He watched over every detail and made sure that our home was perfect at the end of the project. Our only complaint was that the project took longer than estimated. But considering the supply chain problems during 2022, we understood the difficulties. We would definitely use Knockout again, and recommend them to others in our price range.

Knockout took on our ambitious full home remodel and helped us realize our dream home! We moved into an outdated 3 floor row home, which required a bunch of work. By the end of the project they had remodeled our kitchen beautifully, added a half bath, redone two full bathrooms, refinished our floor, removed bulky built-ins, put in a nice banister for our main stairs and more! They accommodated the fact that we were living in the space the whole time they were doing work. We are thrilled with the design and the space is super sleek and new-looking!!

The worst! Don’t hire them. Save yourself much aggravation and many headaches. Poor quality workmanship, poor management of projects, poor time management, poor customer service, and pricey.

Had a great first meeting at Knockout Renovation to discuss the renovation of my coop apartment. Joe and Mark are very professional and they supplied well thought out and detailed plans. They were open to including my ideas on my needs and desires in the renovation. Recommend highly.

good services thank yougood services thank yougood services thank yougood services thank yougood services thank yougood services thank yougood services thank yougood services thank yougood services thank yougood services thank yougood services thank yougood services thank you

Knockout did a truly outstanding job on my bathroom renovation. From my initial meeting, to selecting materials and right through the completion of the project, the Knockout team was highly professional and engaged every step of the way. The work was first rate and I have received many compliments on the renovation.

Knockout Renovation was my original contractor several years ago and recently provided an enhancement with their consistent professional service and their excellent workmanship.

When I became interested in renovating and modernizing my bathroom, I reached out to numerous design and build firms. I got detailed quotes from 4 different firms, while Knockout Renovation didn't provide the cheapest quote, it was very competitive and I felt most comfortable proceeding with them. Both June and Keith have been great to work with and they helped me make the best of my space and proposed designs that fit my needs and aligned with what was important to me. The approval from the co-op board was a struggle and I had to negotiate on some matters with the board. This added significant delays to the work start date and I didn't get approval for everything I wanted. The delays threw some of my plans off. While these delays weren't coming from Knockout, rather from the co-op board, my feedback to Knockout would be to keep track of the average time co-op boards take to approve bathroom renovations and set expectations with clients accordingly. Once the project was finally started, Knockout Renovation delivered on the actual demolition and reconstruction work on time and made sure everything was completed to my satisfaction. I'm extremely happy with the outcome, the bathroom looks and functions great! I would use Knockout Renovation in the future again. Thank you for everything!

Our one-bedroom apartment in the West Village was in serious need of renovation. Both the plumbing and the electricity had not been updated since the 1950s. We found Knockout Renovation’s services excellent. They rewired the entire apartment and replaced all the plumbing. Working with our Account Coordinator was wonderful. Her attention to detail was phenomenal. We received weekly reports on the progress as well as the expenses. These were supplemented with photos. Knockout was on schedule and on budget. They exceeded our expectations.

I renovated my whole apartment in Upper East Side, New York City. The quality of the work was amazing and the project manager made sure all finishes are done perfectly. They come with you to shop materials and guide you to buy things that match your expectations. They are easily reachable and extremely responsive to the calls and any inquiries during the work. They should improve their speed on getting approvals and paper work were needed. They want to make sure you are happy with the work and they are fair and understanding.

Knockout Renovation did a full gut renovation of our apartment in the W. Village. The team is a pleasure to work with. They are professional and pleasant. Their initial estimate was highly detailed so we knew exactly what was included and what was not. Bids from other contractors were very general and left so much to interpretation. Whenever there were surprises during our renovation (as there always are in a gut renovation) Knockout worked through it with us in a fair, trust-worthy and reasonable manner. Their workmanship was top notch. We have not had to use their 7 year warranty yet but have great confidence that if we do, Knockout will be there to take care of any issues.

Knockout did a complete renovation of our prewar apartment, including reconfiguring the layout, new electrical and plumbing in addition to all the finishes. It was great to have one company who could handle everything from permits to co-op alteration approval and scheduling of the various trades. We were extremely happy with the result and the renovation process in general. We would hire them again and everyone who sees the finished result is also equally impressed!

Did not show up to previously confirmed appointment. Very unprofessional. No communication or heads up beforehand ... We will definitely not be using!

We’ve worked on various projects with Knockout over the past few years and have come to respect both their professionalism as a partner and the quality they bring as contractors. In the realm of home renovation the products you buy are only as good as the installation performed by your contractor and in our experience Knockout has always proven that they have the expertise needed to bring exceptional results.

Knockout Renovation gut renovated the kitchen and bathroom in my prewar Manhattan apartment along with all the plumbing that goes along with that. In addition they skim coated my walls and added new moldings and a door. They did a beautiful job and I love coming home to my apartment more than ever before. Their system is set up to take the work out of your hands and they dealt with the coop board, alteration agreements, permits, etc. If any product was off expectation, they addressed it immediately. I had a very positive experience overall and would and have recommended Knockout to friends and neighbors. The owner, Keith, has great experience and he helped come up with good solutions to some challenges in the project.Their 7 year guarantee on their work gives me peace of mind. Their billing was transparent and their accounting department easy to work with. My project foreman was amazing. I would hire them again if I had the need!

My wife and I are very pleased with Knockout's renovation of our kitchen and bathroom. We live in a 2BR 1BA co-op on the UWS. Knockout handled permits, subcontractors, vendors etc. for us. They were professional throughout, and worked with us extensively to develop designs and arrive at good appliance and product selections. The results look like what we had hoped for. Not everything was perfect -- some things had to be re-ordered and minor mistakes corrected -- but Knockout was responsive and very fair about dealing with those snafus.

With Knockout, I got the bathroom and kitchen of my dreams, something that I was putting off doing for 15 years and now am extremely happy. Knockout drew up the designs and helped me make decisions readily and shopped with me, which was a pleasure. They had a vision for what the renovations should look like, and it was fully realized. There's a 7 year warranty on the work as well.

The team at Knockout is top notch. Its always a pleasure working on their projects. They are organized, detail oriented and have great design ideas.

We have known and worked with Knockout Renovation for a number of years. We have the highest regard for its professionalism and craftsmanship. Our original kitchen project came in on-time and on budget. There was a professional project manager on the site every day. Since then, we've called upon Knockout several times; Keith and company have always been responsive and timely. This is a first-class organization!!!!

Knockout Renovation renovated our kitchen, bathroom, living room and hallway, and they did an excellent job. Keith and his team are totally professional. They had to install new tile flooring and tiles on the walls, new countertops, new fixtures, new wallpaper, and help us solve a problem with leaking on our floors, and uneven floors. Also, they helped us select the new tiles, counters, etc. Most importantly, they worked well with us as a family, making it as convenient as possible for us. I strongly recommend Knockout Renovation.

I have hired Knockout twice during the past 10 years, each time to undertake a major renovation of a New York City apartment. In my experience every facet of their service is excellent. This includes the quality of construction work, project management and adherence to budget customer service and communication and respect for neighbors. I am happy to recommend Keith and his team without hesitation.

Knockout Renovation renovated the kitchen and bathroom of my studio apt. located in Murray Hill. Keith and his team were wonderful to work with. Calls were always returned in a timely manner. The renovation was completed in Jan. 2007 and now 8 years later it still looks fantastic.

There is nobody better than Knockout for a high quality full service reno. Our kitchen was completed on time and within budget. The owner Keith was very involved and has tremendous knowledge. Loredana was wonderful to work with and key to our excellent looking design. Jackie in the office was very efficient in managing the small stuff so I didn't have to thankfully, and last but not least the incredible craftsmanship and detail from Robert was beyond expectations. Very high quality work and apt was always clean by the time I got home; the man is ice! It has been just over 6 months since the kitchen was completed and I can say we are very pleased with everything....we have one awesome looking kitchen! A recent follow up visit by Keith to see how everything was working was welcomed, unexpected.

I have used them three separate times - twice for kitchen renovations (at different apartments) and once for a living room and bedroom floor replacement. That was over the course of more than 10 years, so I am clearly very happy with their service. I'm planning to hire them again for a bathroom renovation within the next year. I find them very responsive and easy to work with. Keith, the owner, was very involved in my projects and goes out of his way to ensure that everything is up to his high standards. The subcontractors were professional and trustworthy. They showed up each day, although a few times they were late. In my view, if that is the worst experience in a renovation, you've done well. None of my projects ever exceeded budget due to any omissions on Knockout's part. and deadlines within Knockout's control were always met. I hope that helps.