Reliable Home Improvement

I cannot say enough good things about reliable. Before during and after the work all superb. We got our master bath completely remodeled. Everyone at reliable from the staff in the office to our superintendent Mike C Ducato to all the craftsman were all so professional. I am a very critical and picky person and when I say I am impressed, that’s huge. I don’t give that compliment to anybody. They are very organized and stuck to the schedule almost to the day! Before they start they give u a schedule detailing exactly who will be doing what and when. I loved that. Helped my family and I big time. And we got the work done during the Covid and they went above and beyond to take precautions and be safe. And usually these companies are known for being ridiculously late on finishing the job but reliable finished right on time. They have that family run business feel. So they have a lot of more flexibility. And they went above and beyond the scope of the job and fixed stuff for me thet was outside of the scope of the work. Their main priority was my family and my happiness and satisfaction. I couldn’t be more happy with them and would recommend them 100%.

We totally remodeled all of our bathrooms in 2014 and based on recommendations Reliable was our first choice for a contractor. The quality and 'reliability' of their work was outstanding and we love our remodeled bathrooms! This past September the gentle close mechanism on one of the vanity drawers wasn't working. I called Beth at Reliable and she couldn't have been nicer. We were expecting to pay for repair but they sent out Ted from Romar, free of charge. Ted was professional, courteous, wore a mask and fixed the drawer in 5 minutes. Who would have thought that 6 years later they would make the repair at their expense. Great customer service and quality!

Reliable did our bathroom remodel several years ago. One of the soft close on a drawer in the vanity broke and I called Reliable to figure out how I could get replacement parts. Beth said she could coordinate it for me and then called back and said they would take care of everything including cost and installation. So glad we picked a company that not only did a great job on the bathrooms but also continued to do a great job past the initial installation.

To us, the sign of a company that we want to do business with is their post-sales service. Reliable did a kitchen remodel 3 years ago and we recently needed to have some cabinet doors tightened / adjusted. Beth at Reliable immediately arranged for the cabinet company to come out and take care of us. It is this type of attention that keeps us coming back to Reliable.

We have had the pleasure of working with the Reliable team on many projects over the past several years. Their attention to detail and dedication to their clients is second to none. Regardless of job scope, you will be happy with the results if you work with Reliable Home Improvement.

Hello: We've posted this note to once again make any prospective customers of Reliable Home Improvement, Inc. aware that they are a company of consummate quality and dependability. Our history goes back over twenty-five years and four projects. Whenever there is a hint of complication of routine home maintenance issues or need for plans for that something of "bigger and better", they are always responsive with the required mix of modern and traditional workmanship and insightful inputs. They have never disappointed us. Give them a try; you won't be disappointed either. The Johnsons of Glen Ellyn. 101617

We had Reliable do a complete kitchen remodel in October of 2014. For us, it was an extensive project; removing walls, adding walls and adding additional cabinet space. The entire process was on time and met the budget we were given at the beginning, no surprises. This was great but even better is the after sales support we receive. We have had a couple of minor issues with the flooring & cabinetry. Every time we called, Reliable sent a service tech to our home to address the issue. The last time was 9/26/17, almost a full 3 years after the job was done. The tech came, resolved the issue and was gone in 15 minutes. No charge for this service. We have been very happy with our choice to go with Reliable and would do it again.

2 years ago my wife and I decided to add an addition to our house, building over the garage. I vetted 3 companies for this project based on both price, design, and ability deliver ontime and on budget. Most estimate were considerably larger than we expected for the amount of space we were adding. Reliable was the only one that helped make some suggestions to simplify the project, which reduce3d the cost into our budget. They helped us every step of the way and completed the project within a few days of the original target - which in the construction world is almost never heard of. 2 years later, we had a window get a crack in it. Called Reliable - they called Pella and a new window was installed quickly. I would recommend them to anyone!

We used Reliable to remodel our home about 8 years ago and had a great experience. Recently, I had a water leak that I thought was coming from the master bathroom that Reliable had done for us. When I called them for help, Reliable sent someone from their office to check it out -literally within 30 minutes of my placing the call. They arranged for a plumber to come assess the problem that afternoon! It turns out the problem was NOT from the remodel, but from an old shower in another bathroom. I could not be more impressed by the customer service and quality of work done by Reliable!

We did a very extensive kitchen remodel and then came back 2 years later for a screen room addition. Both are beautiful! They are very Reliable with the products they use and the workers they hire!

When we were ready to do a major renovation of our master bed/bath/closet, we wanted to be creative with the space, knew we needed professionals who could guide us, and yet we had some ideas of our own! We met with and got quotes from 3 large companies in Naperville. We ultimately decided to use Reliable Home Improvement for two reasons... 1) the promise of a timely, efficient process to get our home finished as quickly as possible, and 2) after seeing different ideas from each company, Reliable ultimately listened to the ideas we had and set out to make that a reality. We were so pleased that not only were they on time daily and on schedule for the project, but that the people doing the work were so outstanding. The tradespeople that Reliable employs are friendly, courteous and immensely talented! We love the finished product, and would look to Reliable again for our next major home improvement project!

★★★★★ What Can I Said About This Company, The Name Of Their Company says it all "RELIABLE HOME IMPROVEMENT"! They turned our deck into the most AWESOME, 4 season sunroom! Yes we can use this room year around. The Sun just shine through! A great room to read in! We still had enough room for a deck too! Yes they improved our home! They were very reliable! They even clean up their mess and the my whole house too! Thank You all so much.