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81 Reviews for Fleetwood Windows & Doors
I am curious about the reference to Germany because all delays stem from the lack of aluminum, not hardware. Our aluminum extruders are two of the best but like everyone, they are waiting for aluminum. Ports all over the country are months behind. These delays cause a ripple affect through our factory.
We are sorry those delays impacted your order and are working our employees as much as possible to help.
Mark - CEO/President, Fleetwood
We see this review is the first time you have posted on this site. Welcome to the Houzz community. We appreciate feedback!
Fleetwood tracks all public concerns but only a few days ago did you contact the factory by email. You described corrosion on your screen rollers. Our response was within 24 hours and was based on 55+ years of experience in coastal markets. Specifically, if our Care & Maintenance Instructions are not followed, trade-wind driven salt collects in the screen fabric and gathers at the bottom rail in high concentrations. Acknowledging that, we still offered a discount and expedited replacement, but this review suggests that was not enough.
We are sorry you had this experience and still extend our assistance. We further want to encourage you to follow our Care & Maintenance Instructions that are posted on our website (Homeowners section). Hawaii is a gorgeous place but as you know, special care should be taken to extend the life of any lifestyle product in coastal environments.