
Sun Mountain, Inc.
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Door Sales & Installation
About Us
Sun Mountain is a premier supplier of custom-made wood doors, mouldings, and wood beams for luxury residences. Headquartered in northern Colorado, with sales and service locations throughout the U.S., the company is renowned for fine-furniture-quality wood finishes. Sun Mountain sells direct to the trade or homeowner, offering the most exclusive, highest quality products at the best prices.
Why use Sun Mountain on your new home or remodeling project? Here are a few reasons:
- MADE IN THE U.S.A.
- FACTORY-DIRECT PRICING
- UNLIMITED CUSTOMIZATION OPTIONS
- FAST LEAD TIMES
- HIGH-QUALITY CONSTRUCTION
- UNLIMITED PREFINISHED OPTIONS
- PRE-HUNG DOOR UNITS & TRIM DELIVERED DIRECT TO YOUR JOBSITE
Services Provided
Bifold Doors, Custom Exterior Doors, Custom Folding Doors, Custom Interior Doors, Door Painting, Door Sales, Custom Doors, Wood Mouldings, Wooden Beams, Architectural Hardware, Barn Doors, Pocket Doors, Pivot Doors, Bypass Doors, Folding Door Systems, Lift and Slide Door Systems
Areas Served
Berthoud, Campion, Firestone, Frederick, Hygiene, Johnstown, Longmont, Loveland, Lyons, Mead, Niwot, All U.S.
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20 Reviews for Sun Mountain, Inc.
Newest first

Carla Luan
Average rating: 5 out of 5 stars
Relationship
Client
I’m a consumer/builder. I do high end spec homes and remodeling in Texas. We’ve used Sun Mountain numerous times on different jobs and they’ve always been terrific. Excellent customer service, fantastic quality. Doors are always in great shape when they arrive and the finishes are beautiful. We’ve used pre-stained doors and doors we’ve painted later. There guys are professionals and I’ll be using them again with next projects.
August 18, 2021

Durango Home Improvement
Average rating: 2 out of 5 stars
Relationship
Client
I am a contractor, over 30 years in the business. I have purchased doors from Sun Mountain on multiple occasions only to be let down multiple times. Their prices are very high for the industry, and they claim to provide high quality doors, but the end result has been a disappointment on 2 occasions in the last few months.
I would not recommend using this door company for your high end project, as the customer service is unhelpful when it comes to backing up a product that is very expensive.
June 3, 2020

Karen Van everen
Average rating: 2 out of 5 stars
Relationship
Client
We ordered doors for our basement remodel -6. It was urged that we get openings professionally measured by them . We did that. We did sign the quote sent to us. The number of doors were correct, price looked correct. We didn't look at door sizes that hard because they weren't measured by us And we didn't do any of the measuring.
We received our order and one door was off by 6 inches.
We called and sun mountain said it was our fault because we signed the quote. AGAIN we didn't measure the doors! -they did.
All the doors in my house are sun mountain. But now I have one that looks horrible.
February 29, 2020

HBOA
Average rating: 2 out of 5 stars
Relationship
Client
We bought interior and exterior doors as well as trim for our home in Durango. The interior doors are decent, the interior trim looked great upon installation but proceeded to peel within the first year. Sun Mountain did agree to reimburse us for a painter to come in and spray everything but two years in we are now seeing more peeling starting to occur. The Front exterior door is awful. We have had it just over two years and it has warped and cracked. When we called Sun Mountain their response was, "Sorry, you have passed the one year warranty period". One year warranty on an exterior door? Really! Is the product that poorly made that it only comes with a one year warranty? Now we need to replace the door as it hardly locks at this point.
June 17, 2019

HU-606621
Average rating: 5 out of 5 stars
Relationship
Client
I want to thank Sun Mountain and Thom Wade. We received our 42” Arched twin door just as planned. After I made several changes trying to get the door to match our existing 1900’s door all came out perfect.
June 3, 2019

Hank Gregory Builders, Inc.
Average rating: 5 out of 5 stars
Relationship
Client
My client wanted a specific style of barn door for the study. They were easy to work with - great styles to choose from - delivered on time. I would work with them again should the need arise on any upcoming projects.
May 28, 2019

Austin Signature Homes
Average rating: 5 out of 5 stars
Relationship
Client
We are a custom home builder and we love Sun Mountain Doors. The doors are beautiful and the service is great. I highly recommend them.
May 13, 2019

sgallery1
Average rating: 1 out of 5 stars
Relationship
Colleague
Literally in the 5th month and still waiting. Both orders were delayed from the original ship dates three times each. You would think they cure orders before acting on them, and the excuses are simply incredible. While they produce a nice but very expensive product, I would take a fast pass and seek another reliable supplier. Each order has been the same. Ordered in December 2018 and still not delivered 5 months later Apr 2 2019.

April 2, 2019
Comment from Sun Mountain, Inc.:
Our records show that this order was placed and firmed via customer sign-off on custom drawings on 1/14/2019. We do not accept and release orders to production until the required 50% deposit is received, and our records indicate that the deposit was received the same day, 1/14/2019--after some delay in payment by the customer. We confirmed a promised ship date of 3/26/19. On 1/29/2019, the customer requested a change order. This is two weeks after the order was released to production, and created disruption and delay in promised fulfillment. We shipped the order complete today, 4/2/19, with the exception of a final threshold moulding which will be delivered this Thursday 4/4/19. Per our records, this is order has not taken 5 months to fulfill. Any delays in fulfillment are a result of delayed deposit payment and change order/remake of materials in-process. We are trying our best to satisfy this customer, despite the challenges documented here.

luddite carpenters llc
Average rating: 1 out of 5 stars
Relationship
Colleague
I ordered 4 of the same custom doors and one custom Fire door for a project in Telluride. Their sales rep, Pete, took the measurements. 2 of the five doors were incorrect. both doors had the bore in the wrong place, this was discovered upon installation after they were finished. They had been sent back, wait for 3 months, only to have them not be correct a second time.
one of the doors had to sent back again as the measured for the bore from the wrong end of the door. Wait 8 weeks, get a call for delivery confirmation. no door upon said day, instead they ship to the rep. it sits at his place till I contact him inquiring about my door. He's had it the whole time and never told me. never called or texted to tell me he has it.
Do your self a favor and find another custom door company. I lost 3 days on this job dealing with Sun Mountains screw ups. I will never use them again despite their being in Colorado, fairly close to me. They could care less.
January 21, 2019
Comment from Sun Mountain, Inc.:
I am sincerely sorry and apologize for the very poor experience Alpine Style Builders had with our company. I spoke with our sales representative on this project, Pete, and he expressed his sorrow and apologies. He made a number of mistakes including submitting the wrong bore specifications for the customer's hardware, and then when the doors were corrected (unfortunately after several months), the hinge specifications were submitted incorrectly leading to more delays and challenges. This is not normally how we do business, and I sincerely apologize for this poor experience. I have spoken to this customer personally and expressed my apologies. I am sad that we did not perform well for him, and we have lost any opportunity for future business. This is not our normal practice, and we hope to learn from this difficult experience and become better.
Ed Wright
General Manager
(970) 532-2105, x30
ewright@sunmountaindoor.com
Ed Wright
General Manager
(970) 532-2105, x30
ewright@sunmountaindoor.com

HU-431054301
Average rating: 1 out of 5 stars
Relationship
Contractor
Shorted me materials I ordered !!!!, 4 months still waiting. Ask for refund And completely ignored... Very unprofessional. Beware
Refund is less than 500 and they played these games
December 29, 2018
Comment from Sun Mountain, Inc.:
I am not sure who this customer is, but if they can please contact me directly, we will try to resolve their issues ASAP. We have been in business for 21 years and do our best to stand behind the quality of our products, and to satisfy our customers. I apologize for this issue and frustration it has caused, and would like to get the details and work to resolve this ASAP. I can be reached at (970) 532-2105, x30 or ewright@sunmountaindoor.com. Thank you, Ed Wright, General Manager.

Dan Huddle
Average rating: 2 out of 5 stars
Relationship
Client
Sun Mountain did our front doors, which were great quality but the sales person coordinating the job was unprofessional and rude. The VP got involved and apologized for the sales person's attitude. We decided to try them again because the doors were good quality. The VP set up another sales person to coordinate the job. We arranged an appointment in mid morning( to avoid traffic for the sales person) for two large doors(front and oversized patio). The sales person cancelled the day of due to weather...very minimal snow, but cold. However, all business, schools and hospitals were open, and our other sub contractors were still able to still arrive on time to the job. We reached out to the VP to let him know another disappointment by his sales staff. VP was cordial by the statement, "thank you for thinking of us" but no attempt to rectify the situation. Overall, nice doors, but plenty of other companies to deliver nice doors AND outstanding service, especially at the price spent for nice custom doors. It is worth the time to look around for a better caliber of service.
December 8, 2016
Comment from Sun Mountain, Inc.:
The cancellation of the appointment by our sales representative was in fact due to icy road conditions, snow-packed roads, and numerous accidents along the route to the customer's site. Our representative called the customer and left a voice message to communicate that he would not be able to make the scheduled appointment. In his message, he requested to reschedule but received no response from the customer. Thus, he assumed that the customer was no longer interested in our products. Our representative was not intentionally dis-respective of the customer's needs. We appreciate the interest from customers nationwide, and always seek to be responsive. We apologize for this customer's poor experience with our company.

Theron Soltis
Average rating: 4 out of 5 stars
Relationship
Client
I ordered 4 exterior doors for our new custom home from sun mountain door. They did a great job packing them as they arrived in perfect condition. Not one scuff or scratch! The stain & glaze was perfect! The pre finishing is worth every dollar! I unpacked them & installed them the same day. Only improvement they could of made was taking the plastic with stain off the glass, lots of time with razor blade cutting each square out & using a heat gun to soften, peel off. Can't wait to order my interior doors

October 14, 2016
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