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About Us
Add value to your home, protect your kids and pets, and get the privacy you need with a professionally installed fence. You'll love just how attractive a new fence can be when you work with our experienced team.
Get the look you want, choosing from a range of material options such as vinyl, ornamental, chain link, and cedar. Let's customize a fence that meets all of your needs. Consider investmenting in custom railings to add beauty to your porch too.
Services Provided
Find a solution that works for your family and home, including specialized pool fencing. Get a high-quality, high-privacy cedar fence installed. Let us help you with customized iron work too. There's no limit to what you can get from our dedicated professionals.
Areas Served
Papillion Omaha Lincoln
Category
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Business Details
Business Name
ABOUT FENCE LLC
Phone Number
(402) 896-9325
Address
Papillion, NE 68046
Followers
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6 Reviews for ABOUT FENCE LLC
Newest first
Having never written a review of a company before, I am doing so now in hopes of sparing others the terrible experience we had with this company. We waited 95 days to have we fence installed, after being told it would be about 4 weeks. We were charged $540 extra for a change order to go around a tree in spite of being told by their salesman that all we needed to do was trim it above the 6 ft. point. In the 95 days that we waited for installation nearly all of the communication had to be initiated by us. Kathy made no attempt to explain the delays or the non-factual information she had provided on previous phone calls.
And then, to top it off, we were expected to pay the remaining 50% plus the additional charge within 10 days of completion. They had our original 50% for 95 days!
While waiting for completion, their salesman came back to our home to ask us to be a reference for another job, claiming he could not take working for this company any longer. Then, during the installation, the crew that was assigned to our fence also told us that they had quit the company halfway through the week they installed at our home.
Please do not consider this company!
August 16, 2014Last modified:August 18, 2014
Went in on a fence with our neighbor. Wrote a check on April 9. They called once to say they would call on May 5th with an update. By May 12th I finally decided I should call them instead. Finally they got out to install the posts....well, apparently the people that mark the power and data lines did a poor job and had to come back out....this cost another week. Finally the posts got put in....we agreed to put them on our side of the property line....well, that is what happened. In fact, they are well on our side so I will have to dig up and move a sprinkler head so it can work. Anyway, the posts were in and here we are a month+ later. I have not gotten a call or an update so I decided to call them. A guy answered and "took" my information so someone could call me. No one called. A week later I called again and the lady said the fence stuff should be in on Monday (the 23rd) and that we and our neighbors were at the top of the list. She also said we should be complete by the end of the month. Well, today is Friday, the 27th and we still have no fence and have not received any calls to update us. I emailed Dan, the guy that came out for the estimate....shockingly, I have not heard back from him either. The service we have (not) gotten has been terrible and I hope my review can help dissuade people from using this shady company. If I would have done this on my own...taking my time and setting one post a day, I still would have been done weeks ago.
The person that gave 5 starts probably works for the company because this is a legitimate 1 star company
If the down payment is needed so they can get materials ordered, why would it take 2.5 months for the materials? How is that possible when the estimate guy says "6 weeks out?"
They have a C- BBB rating http://www.bbb.org/nebraska/business-reviews/fence-contractors/quality-fence-in-omaha-ne-104001576
June 27, 2014
ladyinbellevue
Average rating: 5 out of 5 stars
I recently had a fence completed by this company and am VERY happy with my experience.
They estimated I would have the fence in 4 weeks and though it actually took 6 weeks to get the fence installed it was well worth the wait. They were middle of the road in price, but after seeing the quality of wood that they used compared to what is being used by their competitors, I am glad that I did not go with the company that quoted the lowest price. Kudos to Quality Fence staff. I highly recommend you.
February 20, 2014
I had purchased a 4 foot high black aluminum fence from this same company at my previous residence and when we moved we contacted Quality Fence to have the same fence installed at our new residence. The Sales person was told to go to my previous house so he could take measurements and see what fence we wanted. I was told that he did this. He later contacted me to let me know that the “design” of our old fence (staggered arrowhead tops and staggered arrowhead puppy panel) was no longer offered as an option and that the fence, although the same quality of construction, would have a slight design change on the puppy panel portion (flat bar instead of staggered arrowhead). I was fine with the design change as long as the fence materials were the same quality, which I was assured that it was. When Quality Fence tried to install the fence on 8/13/13 my mother was able to stop them when she questioned the quality of the product. She was told this is a different fence that didn’t require cemented posts and would only take an hour to install. This was another warning sign, so my mother did not allow them to put the fence up until I had a chance to look over the materials and make sure they ordered the correct product. On 8/19/13 I drove to Quality Fence place of business to measure the fence and discovered they were trying to sell a flimsy cheaper product then what I had ordered. My previous fence had ¾” square spindles and 2 ½” posts. The fence they tried to give me has ½” square spindles and 2” posts. (Clearly an inferior product). I then went to Omarail (a competitor fence company) to measure their aluminum fence and they had the exact same fence that I was looking for ( ¾” square spindles and 2 ½” posts). When I contacted the Quality Fence salesman he began telling me NO company offers the size I requested and when I told him he was incorrect and I had already seen a company that carries it, he hung up on me. Quality Fence has not refunded ANY of my $2400 deposit.
September 20, 2013Last modified:September 25, 2013
rocketmydog1
Average rating: 1 out of 5 stars
Oh my god...the single worst experience of my life was hiring this horrible company. They have no communication with customers, they tore up my sprinkler system and didn't tell me, they took 2 months from the time I gave them my deposit until they started work, they told me they'd give me 72 hours notice before they took my fence down and they just showed up one day (we have 3 dogs who run free in the backyard), they told us once the post were in they would be back in 3 days to complete the job - it's been over a week. On and on. DO NOT HIRE THESE PEOPLE!!!
August 5, 2013
Kathy Hughes
Average rating: 1 out of 5 stars
We were told we were buying the best materials available. well with in a few months more than 50% of our posts had substantial cracks. They were not here when they said they would be to install the fence. They are arrived when they said they would to remove the old fence, but were several days late arriving to install the new one. This is a problem when you have 3 dogs, that require a fenced yard.
July 19, 2013
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Frequently Asked Questions
What services does ABOUT FENCE LLC provide?
ABOUT FENCE LLC provides the following services: Find a solution that works for your family and home, including specialized pool fencing.
Get a high-quality, high-privacy cedar fence installed. Let us help you with customized iron work too. There's no limit to what you can get from our dedicated professionals.
Where does ABOUT FENCE LLC provide services?
ABOUT FENCE LLC provides services in the following areas: Papillion
Omaha
Lincoln
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