Dekko Concrete

Do NOT buy this fire pit. They look beautiful, but there is a major practical problem. The actual burner in the fire pit is far too small for the area of the fire pit bowl. In the Serenade model for example, the burner provides flame to only 17% of the area of the interior fire pit bowl. The result is a small flame area surrounded by a very large area of unlit rock. Hugely disappointing! Also, you cannot rely on the product specifications on their website. In our situation, the website indicates that the product comes with an 18" burner. In reality, the burner is only 12" and is completely inadequate for the size of the fire pit bowl. To add insult to injury, our brand new DEKKO fire pit (with lots of gas pressure) can generate a flame of only 4-6" high, much smaller than one would expect from any outdoor fire pit.

Wow, customer service extraordinaire. One of the Fire Bowls we purchased several years ago lost its Bluetooth Connection unbeknownst to us. We had a photoshoot booked and time was of the essence. The Team walked us through the troubleshooting process with what turned out to be a simple fix. Well done Dekko. Thx

we had chose ash grey for a fireplace surround. we are very satisfied with the colour and the straight design. the people at dekko in kingsville were very pleasant to work with right from the girls in the office to the installers. it was a very good experience and went very smoothly. would recommend this company anytime to someone looking for a different look for your fireplace.

I love my new Dekko firepit! It's beautiful! My builder loved it so much he ordered the same one! I found Bryann at Dekko extremely helpful and A +friendly. She made sure my firepit arrived in perfect condition exactly when promised! It's a gorgeous firebowl! I'm thrilled I found this amazing company!

From start to Finish Bryann from Dekko Concrete was absolutely amazing to deal with. Would highly recommend them and we will 100% use them for future projects!! Thanks for the amazing job.

I hunted for months for the right fire feature for my backyard oasis. I looked at a lot of options-- all of them were lacking style and wow factor, and seemed cheap looking compared to the Dekko products. I actually was shocked to find that Dekko was less than 45 minutes from where I live! The staff at the store were incredibly nice and knowledgeable. I wasn't expecting just how great the fire bowl I ordered would be-- it is beautiful to look at, and it has a very intense flame that attracts all my guests every time it is on. While I had a great backyard already, the unique feature really made a difference-- it is more elegant, refined, and just shouts lux. I'm so happy with it that I had to write a review for others. The product is great, and I highly recommend Dekko.

I absolutely LOVE my fire pit!! We purchased a custom unit from Dekko and could not be happier! The flame is just gorgeous to sit around, we chose the crushed glass option for the topping and it looks beautiful, I love the way it sparkles! We would definitely recommend them to anyone looking for a modern and elegant touch to add to their decor. Their customer service and sales team were awesome to work with as well and helped out with any questions we had. Thank you Dekko team!

I highly recommend Scott and his team, they are the most amazing people to work with. We have not only recommended Dekko Concrete to our clients but have also used them in our own home. We worked side by side with Scott to design our fireplace, I gave him my vision and ideas and he was able to enhance what I wanted with his creative vision. Everyone that enters my home falls in love with the simplicity and warmth my fireplace gives them. Thank you, Renee Decor Innovation Designs

I did A LOT of research on fire pits and kept coming back to the Avera fire pit by Dekko (approx. 5' x 2'). I tried very hard to find one I liked in the U.S. to avoid shipping one from Canada, but I just couldn't find one that compared. It's not an inexpensive item, but from the internet shopping I did, I found the Avera was not unreasonably priced, and compared to some, was really of quite good value. The fire pit was packed well and arrived in good shape except for some very minor damage to the legs which are pretty much hidden anyway. I contacted Dekko about the legs and they were extremely nice and shipped me a "patch kit" immediately. Honestly, now that the fire pit is installed, no one would ever notice anything wrong with the legs. I've called Dekko several times with questions and everyone I've ever talked to there has been so very, very nice. I consider the company to be top-notch in customer service. We are extremely pleased with our fire pit and it will be a focal point in our landscape redo. The glass filler sparkles nicely as the flames dance. Very cool! (see pics) One thing to be aware of before purchasing is that this particular fire pit puts out a lot of BTUs, which is great, but make sure you have a sufficient gas supply (if you're going with natural gas). I'm sure anyone at Dekko would be happy to advise. In our particular case, we needed to hook it up to a 3/4" gas supply, but of course it would depend on the length of the run in each individual circumstance. We would also recommend finding/contacting a plumbing contractor who specializes in things like gas lines, fire pits, fireplaces, heaters, etc. We had a number of plumbers who were happy to do the work, but didn't know what they were doing. They would have hooked it up to an insufficient (1/2") gas line some distance away, and the resulting flame would have been highly disappointing. Luckily we dodged that bullet.

Amazing product! After doing quite a bit of research online, we decided to purchase the Serenade Firepit from Dekko. We liked that the product was lightweight and better priced than other similar products. Dekko was able to mail us colour samples and made deciding on a colour much easier (we chose Charcoal). We are in love with our Firepit, it is the highlight of our backyard!

We purchased the Avera Firepit after a recommendation from our landscape designer. DEKKO had great staff that were able to answer all of my questions and were able to ship our firepit right away. Very happy with our purchase.

Amazing product and well priced! Their entire team was professional, friendly and very knowledgeable. I was especially pleased that everything is handmade by Dekko and I was buying factory-direct.