Hearth and Home Distributors of Utah, LLC. (HHDU)

Ogden, UT

*Authorized Dealer of Heat & Glo and Heatilator Fireplaces* Hearth and Home is Utah’s finest building supply company comprised of skilled professionals who act as a team to offer the best product & service at a fair value for all of our customers. Hearth and Home has been Utah’s fireplace & home experts for 40 years. With today’s home improvement trends, Hearth and Home offers the most recognized brands in the industry committed to maintaining a strong focus on quality, reliability & safety. We have partnered with Heat & Glo, Heatilator, Quad-Fire and Jotul for our hearth / fireplace / stove product line & the Great Outdoor Room Company for our outdoor living products. We have partnered with Harristone®, Cultured Stone® for interior/exterior stone solutions, & Summit Brick, Pine Hall Brick, Mutual Brick, and Interstate® Brick for interior/exterior brick solutions. Additionally, we have access to a variety of the most popular and beautiful Natural Stone from local quarries as well as other quarries across the United States. Our extensive product line can meet any style or décor as well as offer the best warranties & values for our customers. Hearth and Home is a Customer Focused Business We believe in helping homeowners and builders make informed buying choices and have five premiere design centers strategically located along the Wasatch Front; the largest in Utah: Ogden, Lindon, Orem, Sugarhouse & Salt Lake City. Customers can experience products firsthand in various vignettes actual room & outdoor settings, where we showcase our top fireplaces, stoves, inserts and outdoor living products, as well as manufactured and natural stone and brick products. Full service is at the forefront of our operations and every staff member is factory trained and certified. Hearth and Home handles every project detail with dedicated professionalism, from design concept and sales to complete installation.

Services Provided

Custom Fire Pits, Custom Fireplace Mantels, Custom Fireplaces, Electric Fireplace Installation, Electric Fireplace Repair, Fireplace Installation, Fireplace Repair, Fireplace Sales, Gas Fireplace Installation, Gas Fireplace Repair, Outdoor Fireplace Construction, Pellet Stove Installation, Pellet Stove Repair, Wood Stove Installation, Wood Stove Repair, Interior Design, Exterior Design, Stone Sales, Brick Sales, Masonry Supply Sales

Areas Served

Ogden, Orem, Salt Lake City, Wasatch Front

Awards

Awarded for Outstanding Workmanship by Utah Valley Parade of Homes and for Outstanding Sales and Customer Service by Harristone 2007-2009 and Quadra-fire 2002-2007

97 Projects for Hearth and Home Distributors of Utah, LLC. (HHDU)

Holladay, UT

Salt Lake Parade of Homes 2017: Tree Haven Homes

36 photos

Mapleton, UT

Utah Valley Parade of Homes 2017: Brinkerhoff Chateau Blanc

19 photos

Highland, UT

Utah Valley Parade of Homes 2017: Emerald Homes

24 photos

Vineyard, UT

Utah Valley Parade of Homes 2017: Millhaven

12 photos

Alpine, UT

Utah Valley Parade of Homes 2016: McEwan Arthenon

16 photos

Utah Valley Parade of Homes 2017: Sweetwater

9 photos

Alpine, UT

Utah Valley Parade of Homes 2017: Raykon

37 photos

Vineyard, UT

Utah Valley Parade of Homes 2017: Flagship

1 photo

Utah Valley Parade of Homes 2017: E&L

12 photos

Utah Valley Parade of Homes 2017: Holmes Homes

2 photos

Lehi, UT

Utah Valley Parade of Homes 2017: Ivory Homes

1 photo

Woodland Hills, UT

Utah Valley Parade of Homes 2017: Concorde Homes

5 photos

Load Next 12 Projects

Write a Review

13 Reviews for Hearth and Home Distributors of Utah, LLC. (HHDU)

Steven Dailey Construction

Relationship

Client

Project Date

Jun 2018

Project Price

$10,000 - $49,999

We have been using Hearth and Home for years and highly recommend them. They recently did a fireplace in a Parade of Homes house for us. They were quick to install in our short timeline and did an amazing job. The homeowners love their fireplace, as do we. Thanks Hearth and Home!

September 3, 2018

Roland Pamm

Relationship

Client

Project Date

Aug 2018

Project Price

$1,000 - $9,999

Great staff and product selection. Hearth and Home was able to schedule installation to meet our timing and the installers arrived as planned. They installed the product as anticipated, cleaned up and put furniture back in place as it was prior to their arrival. All in all it was an excellent buying and installation experience. I highly recommend Hearth and Home.

August 27, 2018

Tracy McDiarmid

Relationship

Client

Project Date

Mar 2018

Project Price

less than $1,000

Very knowledgeable and answered all questions to my satisfaction. Reviewed all our picks, picked up on our style and offered great suggestions for our redesign. Friendly, and in-tune to budgets, and likes/dislikes.

March 8, 2018

Alair Homes - Salt Lake

Relationship

Colleague

Project Date

Aug 2017

Project Price

$10,000 - $49,999

Hearth and Home has been providing fireplaces for Tree Haven Homes for many years and have always done a great job! Our clients appreciate their large selection and great customer service.

January 26, 2018

Joan Wolf

Relationship

Client

Project Date

Dec 2017

Project Price

less than $1,000

Hearth & Home was super helpful recently as we dealt with a fireplace issue. Patti spent time providing clear explanation and excellent technical support. I so appreciate the caring and competent follow-up service we received and would highly recommend them to anyone looking for services for their fireplace.

December 29, 2017

Vuu Homes

Relationship

Client

Project Date

May 2017

Project Price

$1,000 - $9,999

We are a custom home builder in Utah and have worked with Gary for quite some time. Hearth and Home have fantastic fireplaces and amazing quality. Beyond those qualities Gary has provided our clients with absolute first class service. That reflects positively on our company and they have become a trusted provider. Gary backs up his products and has shown ethics and moral integrity that I've rarely seen even if at a substantial cost to his company. He's always willing to go the extra mile to honor his quotes. I feel 100% comfortable sending all of my clients to work with him.

May 8, 2017

Jim Sefandonakis

Relationship

Client

Project Date

Nov 2016

Project Price

$10,000 - $49,999

I used Hearth & Home in Sugar House for my new construction. Gary took care of everything from start to finish. He was very competitive and the quality was top rate. My architect first sent me to Alpine and after one visit with them I knew I needed to find someone else. My builder sent me to Hearth & Home and from the first time I walked in the door I was treated like family. I had ideas of what I wanted but Gary took the time to give me other options that actually came out better than what I had hoped for. I wish all the sub contractors I had to work with on our new home were as professional as Hearth & Home.

May 4, 2017

Brian Campbell

Relationship

Client

Project Date

May 2016

Project Price

$50,000 - $100,000

loved this company. They were great to work with and had great pricing. We ordered some fireplace stone from another company who made some mistakes with it and hearth and home came in an fixed the mistakes made by a competitive company. highly recommend hearth and home

May 13, 2016

Nancy OConnor

Relationship

Client

Project Date

Nov 2014

Project Price

$1,000 - $9,999

Had a gas insert installed a year ago and the installation was done fine but when we had a problem - this company's true colors surfaced. I called the Sales rep Gary that told me he could help us anytime after the installation - his phone rang and rang - not even any voicemail. I tried the next day and the voicemail box was full. So I called the service department and after being on hold for 20 minutes someone came back and said they were all busy and would call me back. 2 days later no call back so called again. Left a message - someone finally called and left me a message - I called back told them to just schedule an appointment and let me know when it was - 3 days later no response. Called Gary again and he finally answered and after far too long on the phone set up an appointment for the following week after 3 pm. Today got a call at 11 am that the tech was at my house. When I told him I couldn't leave work he said he couldn't guarantee he could come back. So I left - didn't want to wait another 2 weeks for an appointment. While there he went out to his truck to get a part and left my front door wide open letting my indoor cat escape. After I found the cat he offered no apology just got in his truck and left. Take your business elsewhere - they do a good job initially but don't back it up with service.

November 3, 2015

Comment from Hearth and Home Distributors of Utah, LLC. (HHDU):

Nancy,

We apologize that you feel the service you received was less than desirable and we understand your frustration.

Because we are in the height of our busy season, with everyone trying to get their homes in order prior to the holidays, our phones ring off the hook, our voicemails and emails are full, and our schedules are booked. We are striving to do our very best to get back to each and every customer within 48 hours. We know this is not ideal and we apologize for this insanely busy time of year, and assure you that this is out of the ordinary.

We promise to strive to do better on all of these fronts. We pride ourselves on expert service and regretfully have fallen short for you. We want you to have a happy home and a happy holiday and if there’s anything that we can do to make things better, please let us know.

If you need any further assistance, Gary, the manager of our Salt Lake City Hearth Division, would like you to call him directly on his personal cell phone if you need anything at all.

Regretfully,

Erica

November 17, 2015

bchristex

Relationship

Client

Project Date

Jan 2010

Project Price

$1,000 - $9,999

I would shop around. I hired them to put in my fireplace and after a couple of years the rocks just started falling off nearly hitting my dog. When I contacted them they said it wasnt their problem and gave me the name of a contractor.The contracor will cement the rocks back for $400 if i can ever get him to show up. Love paying for the same thing twice. Go somewhere else if you can.

January 14, 2015

Comment from Hearth and Home Distributors of Utah, LLC. (HHDU):

bchristex,

We apologize for this poor experience you have had and would love to do anything we can to help you with this problem.

Please email me directly at erica@hhdu.com and I will find the proper person at the proper location who can resolve this for you.

I hope we will have the opportunity to turn this experience of yours around. I will be waiting for your email. Have a wonderful day.

January 14, 2015

goldis1

Relationship

Client

Project Date

Apr 2014

Project Price

$1,000 - $9,999

Love the customer service! Excellent working with Lance and Erica, they never disappoint! They are kind and always have a solution to resolve the customer needs. Thank you!

June 9, 2014

acloward

Relationship

Colleague

Project Date

Jun 2014

Project Price

$50,000 - $100,000

Hearth and Home is one of my best vendors I work with. They are professional with my clients, fair in pricing, and a customer service level that is second to none. They have an awesome facility to showcase their product and have the ability to find the stuff I need. Casey Cloward, Owner of Raykon Construction

June 1, 2014

Load All 13 Reviews

5 Ideabooks for Hearth and Home Distributors of Utah, LLC. (HHDU)

Stone

Fireplaces, Inserts & Stoves

Brick

Appliances

Load Next 1 Ideabook

56 Comments

Commented: could you please tell me where you found the brackets on the exterior?We did not supply these brackets, though I assume the builder had them custom made.

December 27, 2018

Commented: do you know what stone was used?Echo Ridge Country Ledgestone was used on this home.

June 5, 2018

Commented: Can you tell me the exact stone and color on this fireplace?This is the Winterhaven Alpine Pro-fit Ledgestone

February 2, 2018

Commented: Stone Name and ManufacturerThis is a natural stone blend of Platinum Squares, Platinum Ledgetsone, Sawtelle, & Grey Strip

November 24, 2017

Commented: siding colorCatalina Limestone is the stone used on this home. Unfortunately we did not supply the Hardie siding color.

November 13, 2017

Commented: could you please tell me the mfg and color of the stoneThis is a special natural stone blend by Merrilstone. The blend includes the Alpina, Dakota, and Sawtelle Stones.

November 8, 2017

Hearth and Home Distributors of Utah, LLC. (HHDU)

Services Provided

Areas Served

Awards

Fireplace Sales & Installation near Ogden

Professional Categories in Ogden

Related Services