

Write a Review
https://www.houzz.com/pro/heatherkozyheat copied to clipboard
About Us
For over 41 years, our commitment to quality and customer satisfaction remain the same. We offer a complete line of gas & wood fireplaces, unique cabinets, and stylish accessories to complement any decor. We pride ourselves in being dedicated to not only function and reliability, but customer safety as well.
Now with three generations here at Kozy Heat Fireplaces, we are privately-held and family-owned. Give us a call or message with any inquiries!
Services Provided
Fireplace Sales, manufacturing
Areas Served
Heron Lake, Jackson, Lakefield, Okabena, North America
Awards
Won a NFI Advocate Excellence Award from the National Fireplace Institute
Category
Back to Navigation
Business Details
Business Name
Kozy Heat Fireplaces
Phone Number
(800) 253-4904
Website
Address
204 Industrial Park Drive
Lakefield, MN 56150
Followers
Back to Navigation
Credentials
Back to Navigation
Write a Review














12 Reviews for Kozy Heat Fireplaces
Newest first
HU-186249299
Average rating: 1 out of 5 stars
NEW
Kozy Heat, Oakport 18L. Bought February 2023. Terrible stove. We have had the step motor replaced twice, and the remote thermostat once. Now the flame, using the remote, is so low it takes 3- 4 hours to get our room up to temperature. We set the flame at the highest and it goes right back down to low when we set the thermostat. This is not the pretty flame it shows in the brochures. We have talked to both Kozy Heat and the dealership and no one seems to want understand our problem. The room was measured for this stove. The pictures and brochure for this stove are very deceiving. The flame is not a pretty flame. So sorry we bought this stove, now I feel like we are stuck with it.
January 3, 2024
HU-791465254
Average rating: 1 out of 5 stars
We installed the cozy heat Nordik 34 earlier this year. Hasn’t even been a year and we’ve been having issues with the fireplace staying on. Sometimes it just goes out but usually it will start back up. Today the pilot light went out and I have not been able to get it restarted. Confirmed there’s power and I am absolutely certain it’s not the gas service as the unit itself doesn’t even respond to the remote (backlights won’t turn on). Also cannot re-synch to the remote. We’ll be calling the fireplace company that installed it for further investigation (Bromwells out of Falls Church) but I’m very disappointed in this fireplace, given we’ve not been able to enjoy it for a full season and it seems to be already having issues. I am sorry to say, but if you want a reliable fireplace look elsewhere.
October 16, 2023
HU-225343401
Average rating: 3 out of 5 stars
Purchased Kozy Heat Roosevelt 34 in May 2020, 3 years in by May 2023 the ember bed cracked and needed to be replaced. The retailer, Bromwells in Falls Church VA, offered to replace at cost because the manufacturer would not acknowledge a defect and replace. We’ve been told that it is unusual for the base ember bed to crack. It also needed a complete new pilot assembly. Otherwise, we are happy with the unit and functionality.

September 16, 2023Last modified:September 16, 2023
HU-621031446
Average rating: 1 out of 5 stars
We had the new model Roosevelt 29 BW installed in 2018. From the get go, we had problems. There was a burned out wire, so it would not light. Replaced the main board (before we even got it going). The installer didn't put two pipes up our chimney, so ended up coming back to do that. Fan was extremely noisy, so that got replaced. Wouldn't light again after few months, so service called again several times before warranty was up. We were told "just keep the pilot light lit at all times" as our resolution. Two days ago, pilot light went out and won't light. So disappointed in this purchase; wish we could buy a different one.

March 14, 2022
larryfrick
Average rating: 4 out of 5 stars
We love our new Alpha-36S gas fireplace. It looks very nice and works well. The only shortcoming for us is the difficulty in removing the trim pieces. We recently had an extended power outage. In order to install back-up batteries, the trim pieces needed to be removed. Because of the arched opening this was a challenge on this model. In the process I broke a corner off of the hearth trim piece.

February 22, 2021Last modified:March 1, 2021

Comment from Kozy Heat Fireplaces:
I am so sorry to hear this. I am also sorry for not getting to you sooner. This just notified me that you had made a comment/review. Please contact us at 800-253-4904. We have a live person that answers every time and ask for Customer Service. We will be happy to help.
Thanks!
Thanks!
HU-855432639
Average rating: 2 out of 5 stars
I liked the product, the design, the installation really transformed our house. I say liked because a week ago the pilot light went out and I am looking at 6-12 weeks to get somebody to come and look at it. It cannot be re-started manually and requires a qualified technician to work on. So do not install this product if yo intend to have it as more than a nice to have in the living room. I live in Colorado and and am facing a cold and frustrating time.
When the product worked it worked well.
December 15, 2020

Comment from Kozy Heat Fireplaces:
Good afternoon - We are so sorry to hear this. If you could send us a private message with your contact information, our head of customer service would like to give you a call and help get this figured out for you.
Steffes Companies, LLC
Average rating: 5 out of 5 stars
My wife and I love Kozy Heat fireplaces; They exceed our expectations! Well built - happy with the fit, finish and fire!
July 5, 2017

Comment from Kozy Heat Fireplaces:
Thank you!! We love working with you guys as well!
Johnathan Blake Interiors
Average rating: 5 out of 5 stars
Kozy Heat Fireplaces offer an excellent selection of fireplaces, and innovative designs The staff is extremely knowledgable and offer a 5 star customer service experience. I would recommend this company to any builder, developer or individual home owner.
Kristi Leigh
February 27, 2016

Comment from Kozy Heat Fireplaces:
Thank you Kristi! It is always such a pleasure to work with you and your staff!!!
3D Builders
Average rating: 5 out of 5 stars
All of us at 3D Builders encourage our clients to purchase Kozy Heat fireplaces. They have a great variety of styles and finishes and their customer service and installation team is unbeatable!
February 23, 2016

Comment from Kozy Heat Fireplaces:
Thank you 3D Builders! We love hearing things like this. Thanks again!
Maverick Landscaping, Porch and Patio
Average rating: 5 out of 5 stars
We recently just completed a fireplace replacement and renovation here in Overland Park Kansas. The client picked out a Kozy Heat Bayport 36 at the Fireplace and Bar-B-Que Center to replace her old Majestic 36. The fit and finish of the Kozy Heat was top notch. It was easy to install and provided spectacular results at a reasonable price. I would highly recommend Kozy Heat Fireplaces.



June 7, 2015

Comment from Kozy Heat Fireplaces:
Thank you so much! These pictures look great! The Bayport 36 is one of my favorites!
3rd Eye Studios
Average rating: 5 out of 5 stars
I have worked with Kozy Heat for over 8 years and it has always been a rewarding experience ! They are a wonderful and conscientious company. They are very easy to work with, very communicative and always pay on time. To be honest, they are one of my absolute favorite clients and get my highest review !
Katie Hedrick, Owner
3rd Eye Studios
Golden, Colorado


December 16, 2014Last modified:April 6, 2015

Comment from Kozy Heat Fireplaces:
Thank you Katie! Its always such a pleasure to work with you. You make my job easy with your beautiful photos!
Heather Hussong
Average rating: 5 out of 5 stars
I have had a Kozy Heat Fireplace in my home since the day I was born. Beautiful, 'Kozy' and really invites you into a room.
June 6, 2014
Back to Navigation
2 Ideabooks
Contact Kozy Heat Fireplaces
Find Fireplace Services and Installers to Help Get the Job Done
Tired of reading all the DIY tutorials? We are here to help. With over 1 million home professionals on Houzz, you’ll easily find the trusted Fireplace Contractor for your next project in Lakefield, MN.
Read Reviews from Lakefield Homeowners Like You
Read homeowners reviews before hiring the Fireplace Contractor to help with your project in Lakefield. If you have questions, read other homeowners’ reviews or our discussion forum for a second opinion.
Easily Contact Trusted Fireplace Services and Installers
If you’re browsing Houzz and have a contractor in mind, then you’ll quickly find that requesting a quote is easier than ever. From one simple dashboard, you can manage all the Fireplace Contractor quotes you got.
Frequently Asked Questions
How is Kozy Heat Fireplaces rated?
Kozy Heat Fireplaces is currently rated 3.5 overall out of 5
What services does Kozy Heat Fireplaces provide?
Kozy Heat Fireplaces provides the following services: Fireplace Sales, manufacturing
Where does Kozy Heat Fireplaces provide services?
Kozy Heat Fireplaces provides services in the following areas: Heron Lake, Jackson, Lakefield, Okabena, North America
Fireplace Sales & Installation near Lakefield
Harris Fireplace Sales & Installation · Lake Park Fireplace Sales & Installation · Orleans Fireplace Sales & Installation · Brewster Fireplace Sales & Installation · Heron Lake Fireplace Sales & Installation · Jackson Fireplace Sales & Installation · Lakefield Fireplace Sales & Installation · Okabena Fireplace Sales & Installation · Round Lake Fireplace Sales & Installation · Windom Fireplace Sales & Installation
Professional Categories in Lakefield
Lakefield Landscape Architects & Landscape Designers · Lakefield Landscape Contractors · Lakefield Swimming Pool Builders · Lakefield Cabinets & Cabinetry · Lakefield Carpenters · Lakefield Decks, Patios & Outdoor Enclosures · Lakefield Door Dealers · Lakefield Driveway Installation & Maintenance · Lakefield Fence Contractors · Lakefield Fireplaces
10 Comments