Pellet Stove Repair Companies in Wakefield

“We have dealt with All Basics for more than 20 years, purchasing three wood pellet stoves from them and using them as a source for both fuel and service. Our QuadraFire Classic Bay 1200 insert is the second stove from All Basics in this house (it's a big house), and they did their usual excellent job recommending the best product and performing the installation. The one attribute that separates All Basics from their competitors is that All Basics is completely dedicated to their customers, making sure that they have whatever is needed for a positive experience with their wood pellet appliance.”

“This company showed up on time and delivered more than expected. Quality of workmanship was outstanding. They showed me what was wrong with my chimney and showed me how they were going to fix it. I have not had any problems going forward with my chimney since! I highly recommend these guys!”

“Jack Hill was great from start to finish. Professional, always on time and we are beyond thrilled with our new gas fireplace!”

“This is a great place to get professional advice on top line wood stoves. We purchased a really nice soap-stone model and for the year that we have been using it, it's excellent. Installation was quick and professional, including a completely new chimney and stone pad. They also helped with the building permit and inspection afterwards. We have been doing business with them for many years.”

“I was very pleased with the installation of my gas insert. They were professional and cleaned up after. Also they explained it all. When I did have a question I stopped in and Robin was very helpful.”

“We replaced our traditional fireplace to a energy efficient wood burning stove. Kyla and Mike coordinated it all. Everything was done as promised and on time. They made it seamless….5⭐️”

“Curt and his crew were great! From the show room to the installation of our new gas insert. We would highly recommend them. Even when we needed him or his crew to come back, they were there within the next business day and resolved the issue. Very happy!”

“South Shore Fireplace is by far the most professional and trustworthy Chimney / Stove service company I have ever delt with. They were Prompt, neat, kept schedule on time, and very courteous. The Foreman on the job introduced himself when he arrived, shook my hand and has the southern manners of "yes mam" when speaking to me. They listened, answered ALL my questions, and made me feel "safe" regarding how the job was to be done. The Owner of the company was on site to review the plan after the consultation and analyzing He was also at my home at the end of the job. They took photos of the chimney before and after and took the time to sit down and show them to me and explain the problem and solution. The office staff was easy to reach, easy to talk to and understanding of my concerns regarding the issues I was having that needed repair. I even received a call back after hours with an answer to one of my questions. I could not be Happier with the results of our TWO major projects. When dealing with an area of your home like a stove or a chimney, repair/sweep, SAFETY is of the utmost of concern. Scott and the team at South Shore Fireplace treat you like their own family when considering your safety with the work to be done. It will be to late if you realize the company you hire did not actually sweep or repair your chimney properly. You WILL NOT make a mistake Hiring South Shore Fireplace.”

“Awesome work on our stainless steel chimney caps! Love how they look and how well they fit. The guys -- Tony and Albert -- did a fantastic job -- fast, efficient, and they left the job site clean and tidy. They were great communicators, too, telling us what was happening and how and when. Plus, Tony's advice from September, when he was here to measure the chimneys, has helped us prevent further chimney leaks during windy wet weather. Back then, he had explained exactly why the shingles just below our chimney were the source of a leak in high winds, and had recommended that we caulk them, which I did! Big props to your crew. Great job, well done.”