Custom Fireplace Contractors & Installers Near Wilmington

“Great job on the Fireplace and he takes So much pride in the Job. Looks good and got a new cap”

“Tom Parks replied to a post that I made about problems I was having with a Monessen fireplace. Even though he had nothing to gain financially, he did everything but drive the 1200 miles between us to get our fireplace working correctly. He was able to make recommendations from emails and photographs and took the time to explain the technical aspects of the problem. I truly believe that if he and the other staff at Coastroad that I had the pleasure of speaking to, had been our dealer, our problems probably would have been resolved a long time ago. Monessen is very lucky to have a company like Coastroad backing their product. Even though Tom defended Monessen's policy on providing all customer service through their dealers, I think they should take lessons from Coastroad on consumer relationships.”