Floorcraft

Absolutely terrible experience with Floorcraft. DO NOT HIRE. First, they took 4+ weeks to decide on a timeline for when they could start my project. Horrible communication, I could only get updates when I called. If I didn't call to make sure things were getting scheduled, nothing would progress. Then they finally came to do the floor and the work was okay, but they spilled stain all over my walls and baseboards. They pretended like it was fine and that I could just have a painter cover it. The painter says he has never seen anything like that and it's terrible workmanship by Floorcraft. I was able to get Floorcraft to come back and paint over the stains on the walls but they missed many places. Then, I noticed they missed installing baseboards in multiple places, I let them know, but they refused to come finish the job and had already moved onto another project. They take no responsibility for not finishing the job. They also left wood dust everywhere and refused to clean it which cost me $870 additional in construction site cleanup fees from a cleaning agency. Would never hire again, and only hired the first time because they had a special deal with my insurance company (this was flood restoration). Headaches the entire way and I had to stay on top of everything they were doing. My project manager was Richard Ticas.

Decided recently to replace the 20 year old (probably older) flooring in my home kitchen in San Bruno. After shopping around, ended up in San Francisco on the Bayshore at Floorcraft. Especially enjoyed meeting and working with Dave Pelofski in the flooring area, Very informed and experienced with a great dry wit. He was very helpful, walked the wife and I through all the choices and arranged for installation with a terrific guy, Will the Installer. Also a great guy with a lot of day to day installation experience. Will even made an extra call to the house on his day off to fix a minor problem. I doubt you will get that at Lowe's ! Bottom Line--------Go to Floorcraft for a superior selection and some really knowledgeable folks in the business. Prices are not cheap but competitive. But lots to chose fro, so give them a shot. Share review Write an update Edit review Delete review

Floorcraft has been an amazing resource when I built my home and for the many remodeling projects I have worked on for the past 15 years. The store has everything I need from all types of flooring (beautiful carpets, wood and more), cabinets, appliances, bathroom fixtures, to a great selection tile. Floorcraft is a wonderful balance of a large enough store to carry everything for my projects and small enough to offer personal service. The staff helps me make decisions, my orders arrive quickly, the prices are good and they provide reliable service when they come out to measure or install. I've recommended Floorcraft to many friends and they have been very impressed. Currently, I'm remodeling my home and felt great going back to Floorcraft for all my needs!