I have been a loyal customer of Boatright Hardwood floors for years because they never disappoint. Their work is architect and designer quality, consistent and flawless. Their prices are in line with the exceptional quality they deliver. Boatright's extensive knowledge and expert installation is matched only by the enormous selection of fine woods in their showroom. They are unfailingly courteous and professional. Two examples of Boatright's excellent service come to mind: In the store not long ago, Sam Boatright listened to what I need and gave me a great tutorial on the appropriate species of wood to choose for my needs (durable, tough, gorgeous). I asked about stain and he told me it will be whatever I want. He explained that they lay the wood and apply samples of stain until I approve. This how custom service should work! The price is completely in line with what I expected. They'll be doing my new building, now under construction! A few years ago I called for a refinish job at a client's house. Sam Boatright came to look at the job. The floors were really dirty, had some stained and worn places, were a little rough. Sam said, "We shouldn't sand or varnish these floors, this is reclaimed antique pine. We clean and polish, get the dirt off and some of the stains out, retain the texture and patina." That's what they did and the floor gleamed like new old pine. Other flooring companies might not have thought to ask if I really wanted a sand and refinish job. I've sent my friends and clients to Boatright for years and they have thanked me every time. As a Realtor, I see many beautiful floors. I always comment and frequently hear, "This is Boatright, they really are the best."