Burritt Bros. Carpets

From start to finish, our experience with Burritt Bros. was outstanding! Adam took the time to explain everything to us in detail, helped us choose the right flooring and carpeting for our needs and taste, and came to our home to help make the final decisions. We had all the hardwood and carpet replaced in our 1800 sq. ft. condo, while we were living there - Adam and his team managed every detail perfectly, sent us a complete timetable of the process, engaged movers to shift furniture around as necessary, and checked in with us all along the way to make sure we were happy with the progress. The installers were efficient, meticulous and extremely pleasant. After the installation was complete, Adam came out to see the final product and to give us advice on maintenance. All in all, we would recommend Burritt Bros. Carpets highly to anyone looking for good quality flooring and excellent service!

Great to deal with! Adam was very professional and gave us a quote that was bang on our budget, helped us find the product we were looking for. The installers were efficient and professional as well. Definitely would recommend them for top quality products and great workmanship!

Dale MacMillan helped us with our flooring order. From first email with quoting to final email with care instructions, his customer service was excellent. We are very happy with our flooring choice (Karndean vinyl plank) and our installer, Chris, was very friendly and did an excellent job. We would highly recommend Burritt Floors to anyone redoing their flooring!

I have nothing but great things to report from this company. We received quotes from two different companies and they were both comparable but Burritt Bros quote was had much more detailed and you knew there was no hidden fees. They were quick to respond with flooring options and the install was fast and efficient. A few hiccoughs along the way were quickly rectified by Adam and his team. I would highly recommend this company

Great service - fantastic listening skills and a willingness to work with customer ideas, while providing expert insights. Everyone attached to this job was pleasant and very helpful. A great team. The work was done on time and efficiently. We love the results! Our stairs now have an attractive and modern wool runner - no more slipping, plus noise reduction.

We do have a lovely floor BUT the customer service, especially after the project was appalling. Communication was poor before the project was started - after being told that the work could be done with our furniture in the condo, the day before the instal we were told that it was impossible. We scrambled to find a place to get most of it out. The levellers did a good job, but they were careless getting cement on the walls and some in the hallways and landings. We cleaned up after them. The actual floor installers are sub-contractors and it was pretty obvious they were in a hurry. They reassured us they would clean before the left and said Burrit would pick up the remaining materials. Well, on the last day they rushed out without cleaning and no one from Burritt has been here, or contacted us or our contractor about the clean up. Texts have been unanswered. Hours have spent cleaning the floors to remove many very sticky spots on the floors and we are not done yet. The only thing we have heard from them is how much we owe. I have used less expensive floor people in the past who left me with beautifully clean floors to simply enjoy. As I said the floors are good, but there are lots of other people who can lay floors and who will actually communicate with you too.

Working with Burritt Bros is always a great experience for my team and I. We enjoy working with Darren on our projects. He extremely knowledgeable about the products they carry and he spends time making sure the job is done correctly. My team and I would recommend Burritt Bros for all of your flooring needs.

The staff is very friendly and helpful and above all, professional. Adam has great ideas, is very knowledgeable of the products they have and has a nice disposition. When a floor finish we had selected was not going to be available, he had already selected three different finishes for us to choose from which turned out to be better than the first one. He totally works for and with the client with the client's best interests. Would recommend them 100%.

The staff at Burritt are fantastic. They always go the extra mile for us and help us to find whatever it is we need for our clients. When we need that special rug that will stop people in their track, Burritt is the first place we go looking. Highly recommended.

I have happily worked with Burritt Brothers on a few projects. Wether it was finding the perfect area rug to complete a home, or the supply and installation of the flooring for a major renovation, in every occasion the clients and I have received prompt and professional service and were spoiled for choice. I highly recommend them!

Keith and Harvey are fantastic. We always receive the best customer service. Their constant introduction of new styles has us eagerly awaiting the unique client or project to feature them in.