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About Us
Hallmark Floors, "We design beautiful, quality floors for living spaces." Whether it be for a home, office or business, Hallmark Floors has flooring for any lifestyle. Brands names: Hallmark Hardwoods and Hallmark Luxury Vinyl. Hallmark Floors, Simply Better… discover why.
Services Provided
Flooring Manufacturer
Areas Served
Nationwide
Awards
TSCA TITLE VI Compliant since 2008- Facts on our website Best of Houzz | Design 2016, 2017, 2018, 2020, 2021, 2022, 2023 Best of Houzz | Service 2017, 2018, 2019, 2021, 2022, 2023, 2024 WINNER | Starnet Preferred vendor 2021
Category
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257 Projects
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Business Details
Business Name
Hallmark Floors
Phone Number
(909) 947-7736
Website
Address
2360 S. Archibald Ave.
Ontario, CA 91761
Followers
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Credentials
14 Houzz Awards
5 Houzz Badges
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Write a Review
190 Reviews for Hallmark Floors
Newest first
Average rating: 4.6 out of 5 stars4.6|190 reviews
Work Quality4.5
Communication4.5
Value4.5
Paula Dest
Average rating: 5 out of 5 stars
We just had the Avenue Collection-Newbury Hickory installed in our great room and we couldn't be happier! The floor is beautiful and with two dogs, not a paw print in sight! The color and finish are perfect, and the variations give it so much character. The wide board look is truly stunning :)
April 4, 2024
HU-184712153
Average rating: 5 out of 5 stars
We are so happy with the quality and appearance of our Hallmark floors. We have the American Traditional Classic Red Oak engineered floors. Our whole downstairs looks brand new!!!
March 12, 2024
HU-613612025
Average rating: 5 out of 5 stars
We are in love with our Hallmark floors. We chose the Ventura Sandbar Hickory hardwood to complement our California coastal decor and have been thrilled with the appearance and durability of the flooring. It has tones of tan, gray, and blue/green, making it a beautiful focal point for our furnishings. Taking care of the floors also have been easy and they show absolutely no signs of wear after 6-7 months. I’m so happy that we chose Hallmark!
March 4, 2024
We had the Orris Maple wood floors installed in our new construction home and absolutely LOVE them. They are gorgeous. The color brightens the home, makes it feel warm, and adds a modern feel. We get so many compliments on our floors and could not have chosen a better one!
March 4, 2024
HU-241448331
Average rating: 1 out of 5 stars
I recently purchased the Hallmark Serenity Clean Plus grade wood planks, and my experience has been far from satisfactory. The product description promised "Wood planks with limited pronounced color, variation and more nuanced contrast," but the actual planks exhibited highly varied colors, mineral streaks, bleached areas, and knots.
The discrepancy between the sample in stores and the delivered product was striking. The quality control seemed lacking, with a significant number of planks showing factory defects, including an alarming 60% waist factor. The first delivery arrived with factory defects and in the wrong color – yellow instead of the light grey I ordered.
Dealing with customer service was equally frustrating. Responses took days, and the Florida representative displayed poor customer service skills, offering minimal assistance. It's disheartening that, due to factory defects, my initial installation had to be undone, and I had to endure a three-week wait for a replacement batch.
Overall, my experience with Hallmark has been marked by subpar product quality, discrepancies in color, and unimpressive customer service. I hope others are spared from such a disappointing purchase.
February 10, 2024Last modified:February 10, 2024
HU-723332849
Average rating: 5 out of 5 stars
I couldn't be happier with our new hardwood floors from Hallmark! The quality, depth of color, character, and finish are absolutely gorgeous! I definitely made the right decision in choosing the Monterey - Hickory - Gaucho in multiple widths for our new construction home!
December 5, 2023
Sammie Kennedy
Average rating: 5 out of 5 stars
Hello, we got our hallmark flooring installed in October 2023 and couldn’t be happier. We chose Hallmark due to the durability, reputation, and quality of the product. We also had a specific color in mind and the Monterey Hardwood Collection in Alhambra Oak was exactly what we wanted. We are very happy with our decision on Hallmark floors!
November 27, 2023
Comment from Hallmark Floors:
Thank you very much for taking the time to leave us a review! We are thrilled to hear that you couldn't be happier with your new Monterey, Alhambra Oak floors! They really do look amazing installed throughout your beautiful home!
Thanks again!
Thanks again!
Joey Huff
Average rating: 5 out of 5 stars
We have the Alta Vista Del Mar Oak and they are just show stopping stunning! They easy to clean even with a small dog, and we literally get comments every time someone new comes over! We haven’t had any issues with them, we did buy the cleaner which we think honestly works the best. We got the wider width as well, which we thinks makes it feel a little cozier and homey.
October 23, 2023Last modified:November 14, 2023
HU-33748819
Average rating: 5 out of 5 stars
We installed the Hallmark Alta Vista Collection in the color Balboa in European Oak throughout our entire first floor. We have 5 kiddos and so far the floors have proven to be very durable. We had real wood floors in our previous home and they showed so many scuff marks. I was skeptical of using engineered flooring, but they look amazing. Highly recommend!
September 11, 2023
I had Compass Maple from the Regatta line installed through a large portion of my home. The floors look nice...except they are very difficult to keep looking clean. It is like the foot prints stick to the floors (they won't get dust mopped away) and when I mop it looks like the dirt just gets pushed around. I have to use a micro fiber cloth on my hands and knees and scrub the floor to get it to look good. The finish looks dull and, unless I just scrubbed the floor, kind of splotchy when light is shining on it.
Also, whenever I mop there is a weird smell that gives me a headache (even if it is just water, no cleaner). I don't know about the other lines Hallmark has, but I definitely would not get the Regatta line again. I think the cleaning problems and the smell have to do with whatever they put on the floors to make them waterproof and/or an antimicrobial coating they put on the floors.
Finally, this line is supposed to be more scratch resistant than your average wood or engineered wood floor...I had a different engineered wood before this one, and I can tell you that this one has scratched just as easily as my last one did.
July 8, 2023
Comment from Hallmark Floors:
So we can better assist you, can you please provide your maintenance routine for the care of your Regatta floors? We do recommend using our specially formulated TrueClean floor cleaner, which has cleaning agents, a pleasant smell and is none VOC. We also offer a free bottle with your floor registration, linked below:
https://hallmarkfloors.com/product-registration-form/
https://hallmarkfloors.com/product-registration-form/
Rosalie Everson
Average rating: 5 out of 5 stars
We installed Organic 567 in three bedrooms, hallways, a half bath and our laundry room. It's been over a year and the floors are still beautiful. Don't show any wear at all. Great debate on installing it in the laundry room, would it hold up? Well, the sink has run over twice, once it was really bad. I was sure the floor would be ruined, but we put a dehumidifer in it, shut the door and hoped! It didn't warp, didn't change color, can't tell it happened. We like the floors and would do it again
February 24, 2023
HU-157828470
Average rating: 5 out of 5 stars
I could not be more pleased with my Hallmark Floor. I had it installed over tile throughout the whole house. It is absolutely beautiful and so easy to clean. I would definitely recommend this flooring to everyone.
February 16, 2023Last modified:February 16, 2023
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Frequently Asked Questions
How is Hallmark Floors rated?
Hallmark Floors is currently rated 4.6 overall out of 5
What services does Hallmark Floors provide?
Hallmark Floors provides the following services: Flooring Manufacturer
Where does Hallmark Floors provide services?
Hallmark Floors provides services in the following areas: Nationwide
195 Comments