Old World Hardwood Floors

Never returned my text or phone calls after the job was completed. I have called and left messages as well as sent text. They were to return the day after the job was finished to give me a cleaning kit and tips on floor care and never saw or heard from them again. A few days after the job was finished we found several places in the kitchen and living room where the wood was not totally together, thus if a liquid spill is done in kitchen it will get under the wood. Very unhappy about that!