Quick•Step®

We bought Quick Step back in 2005 and never had any issues, recently remodeled our kitchen with a slight modification of the layout so we needed a few boards.The flooring we had was discontinued, but we decided to stick with Quick Step and replace the whole downstairs since we had no issues with the flooring in the past. What a HUGE mistake. This flooring is nothing like the old stuff. My husband and I cringed every time something drops on the floor as it will take out a chunk of flooring. So far we have dropped a table knife, set of keys and a screwdriver and every time it took a chunk with it. Also an ice cube dropped from the ice maker and we did not notice until the next day when we noticed the flooring buckled. Quick Steps quality has gone by the wayside all to make an extra dime. Embarrassing to have your product say Made in the USA.

We absolutely love selling Quick•Step® Flooring at all of our Chicago Stores. Your products are durable, quality and gorgeous and our customers love the flooring. Thank you and keep up the good work! We are proud to sell your flooring at our stores!