Value Wood Floors Limited

We bought our new floors here after a bad experience with the Mercier brand through a different flooring company. The Vintage brand flooring that we got through Value Wood Floors was perfect, and the folks at Value made sure that we were able to get our flooring as soon as possible. Very happy!

We purchased hardwood floors from this company. The manufacturer is Mercier. We have issues with the stain on this product which include multiple pinholes and corners without stain and v-joints with areas that appear to have no stain. The sales person came to our house to see for himself and agreed that there were issues. He took some boards to show Mercier. He actually said that, though it was too late for us, this would help Mercier prevent it from happening in the future. So we are expected to live with a substandard product and feel good that we are helping to prevent this from happening again? These were not cheap floors and we saved for a long time in order to complete this project but we are supposed to settle for an inferior product? Mercier says there are no issues with the stain and Value Wood floors is also not taking responsibility for selling an inferior product. Value offered coloured markers to fill in the gaps but then stated that it wasn't a good idea as we would not be able to match the stain colour so it would look odd. So here we are with what appear to be seconds at a full price. ETA - I tried to upload pictures of the floor but I kept getting an error message.

They literally saved my renovation. The whole city didn't have the floor I chose after looking for a floor for 6 months. If I had to wait for the floor it would delayed my project by at least 3 months! They did quite a lot of work to rearrange their stock so I could get my floor on time. I can't thank them enough for the gorgeous floor I have in my home today :)

Sealy Design has been working with Value Wood Floors for many years and continues to build a relationship daily! They offer extensive possibilities when it comes to flooring, no matter the budget or species; you are guaranteed to walk away happy and confident in your choice! Their knowledgeable and dedicated staff gives us the comfort and confidence in recommending their product to our clients and even sending them directly into the showroom! We are always greeted in a friendly manner and look forward to continued business!