Carolina Rustica is a 12-year old company that has has grown through the years by offering an honest, customer-focused approach to selling fine North Carolina furniture and lighting. We operate a large retail store in Concord, NC and a website. We operate them together as one business and serve customers all across the country. Our philosophy is to be as transparent as possible to our customers and our manufacturing partners. We want you to know who we are and how we operate to increase your comfort level in buying from us.
Furniture and Lighting Retail
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6 Reviews for Carolina Rustica
I puercahsed from them
I recently ordered an iron bed from Carolina Rustica. I started by looking at beds at the local home furnishing stores in Santa Fe and found one i liked. They told me it normally sold for $2200, but they had it on sale for $1700. Just for fun, when I got home I Googled the same bed from the same manufacturer and found Carolina Rustica offering it for only $1080 with free shipping. Needless to say, I ordered it. I received it within the time they said I would get it, but when it arrived, there was a slight blemish that looked like a manufacturer's defect, rather than something that happened during shipping. I called customer service on a Saturday and they asked me to send pictures with something for scale. I did and first thing Monday, they called me, said they had talked to the manufacturer and were having touch-up point sent to me along with a refund of $100 for my inconvenience. Wow! Talk about customer service! Not only a great price, but great customer service too. I would shop from them again in a heartbeat!
I ordered a Bernhardt complete bedroom set with Carolina Rustica. As promised it arrived on time and was a complete in home set up/ delivery for no extra charge. Reliable,courteous and friendly sales staff.
I have purchased furniture from this company.
I have had the pleasure to buy furniture from Carolina Rustica twice now. Both times, the selection was outstanding, the price very reasonable, and the service exceptional. I appreciate living close enough to the showrooms to see the samples there but have found the website to be easy to navigate with many great offerings.
Very professional. We purchased some great outdoor lighting. Came quickly as described. Customer service was super nice and on it.
we have hired this company several times over the past 10 years
The staff at Carolina Rustica understand design. My husband and I love the enthusiasm and care given to us by the sales staff and their knowledge of product lines and interior design is particularly impressive. When we are in need of a particular item, the Carolina Rustica website is the first place we look for our home decorating needs.
I have purchased from this company and I liked the personal service I got from everybody I spoke with on the phone. The prices was better than a couple other online sites and local stores. I recommend it.
Contact Carolina Rustica
Brighton, MI 48116