DirectBuy

Our project coordinator Nichole, was outstanding throughout the kitchen renovation. I received responses to all my emails within the day, with detailed information and willingness to help. I was very comfortable to ask for her help or advice every step of the way. This helped make our project go smoothly. Simply the best, and I would highly recommend!

I wanted to thank Lindy Hernandez, Project Coordinator at DirectBuy. We have been members since 2001, but this was our first experience with the Concierge Service at DB. We were furnishing our dining/living/kitchen and needed help with selections. Lindy helped us find US/Canadian manufacturers that fit our style and budget. She drew up room schematics and placed the furniture in it so that we could see how the furniture filled the space and then she put together a design board, sent us samples, and gave us good feedback on selections. She was patient and professional. I got busy with other things, then just set aside this project. She really made the process easier and actually faster because her followup jogged me back into action. We are really happy with the final furniture selections and how they look. These are definitely rooms we love to live in. Thanks, Lindy!

I worked with project coordinator Amanda at DirectBuy for my bathroom remodel. Not only was she knowledgeable about the products but she was very responsive and understood my needs. In the end, she was able to design an amazing bathroom within my budget! I would highly recommend her services.

Rick R from project coordination has been a star for me. We have over the past two years updated 6 bath rooms and 2 kitchens. Rick R was great at support, I would call I would like something like what I saw in the store and he found the same product with Direct Buy prices or something very similar. I have been very happy with Direct Buy and the project team we have installed many new cabinets from direct buy and the service we received was excellent. I highly recommend DirectBuy for any projects.

My husband and I have been members of Direct Buy for 10+ years. When we decided to do a major remodel of our entire house, Direct Buy suggested that we use a Project Coordinator and assiged Nicole Salisbury to help us with this project. Some of the major items we purchased were cabinets for throughout the house, flooring, lighting, and furniture. Nicole was extremely helpful in sending us product information, making suggestions, follow up and ordering details. She was always very professional and had extreme knowledge about the breadth of products offered by Direct Buy. P.O.'s were send to us in a timely manner and always correct. There were never any mistakes with Nicole. The construction started approximately August 2016 and was fully completed December 2016. We started working with Nicole months before construction. We could hot have completed the project successfully without Nicole's help. She was great to work with. I still contact Nicole even though the renovation is completed, when I am interested in making small purchases. I highly recommend Nicole Salisbury to any Direct Buy member. Direct Buy is lucky to have her working for them!

I don't normally write good nor bad review but I was extremely happy with my Direct Buy Project Coordinator, Nichole Salisbury, that I would like to take this opportunity to THANK her. We recently moved from CA to the Mid West and did a major renovation on a 22 years old house. We purchased everything from Direct Buy such as hardwood floor, wall paints, furniture, lightings, plumping fixtures, kitchen appliances, and kitchen cabinets. As a member of Direct Buy for over 10 years, we already knew from the start of this renovation that we would saved tons of money buying all high end materials from Direct Buy but we didn't expect to receive top notch service from Direct Buy staff. Nichole was patient and listened to all my needs and concerns. Every single PO was correct and delivered on time. If there was issue, Nichole would solved the problem promptly and professionally. Thank Nichole for your superb work ethic! Because of you, my hubby and I had already shared Direct Buy wonderful experience with many friends here in the Mid West after they have seen the result of our renovation.

We are long time members of Direct Buy. Having someone as helpful and professional as Alissa Newman has made ALL the difference in our DB experience!

I hired DirectBuy to remodel my kitchen, they did a great job. Their designer Lori is very helpful and they have the best pricing. I saved more than 15k on the cabinets and new appliances.

I am a directbuy member for 2 years and the customer service has been great. This is the place you need to go if you want to buy everything at a manufacturer price. I built a home from the scratch and saved thousands of dollars. I have access to all the possible vendors in USA. Best savings are coming from furniture. I would extend my membership.