Eternity Modern

We purchased the Hiroshima chair in "oiled walnut" and could not be more disappointed in the quality. The stain appears to have been applied by a child with splotches, brush marks, and clearly missed spots covering the entire chair. We thankfully only purchased 1, but getting our money back is proving to be difficult. Between their restocking fee, only allowing exchanges for defective items, and not paying for return shipping, we’ll be losing 70% of the cost just to return the chair. Customer service is useless as they will gladly open a ticket and never respond because they "are currently receiving a high volume of tickets." Don't even bother with this company.

This has been by far the worst customer service I have experienced in 30 years. My table took over 6 months to come, then it arrived damaged, through countless emails and two months of back and forth we were told a guy would call us - he never did. It then turned to us potentially being sent another table, although now the company won’t pick up the 500 point marble top or reinstall the new one as we did not originally choose white glove. All of this and they took my 4500k back in February and I have seen no sense of goodwill or customer service. From someone who works at a bank where the business is all about the customers this is disgusting. It’s unsafe for my children to eat at and it’s all around an upsetting experience. Would love to know who is running this company or speak with someone who can actually help.

The chairs arrived within a few days and were carefully wrapped. There was absolutely no damage, as other reviewers say they are very light but sturdy when you sit on them. Wonderful addition to my boho look in the kitchen. Highly recommend.

Perfection! From start to finish, customizing this iconic piece was easy and fun with the Eternity Modern staff. I love the amazing quality and authentic design. It's exactly what I was looking for and EM made it happen! Thanks folks!

This beautiful chair did take a hot second to make its journey into our home, but it was worth the wait! The whole process from order to delivery was perfection. If you are considering a purchase, go for it! You will not be disappointed.

This table and chairs were shipped and delivered in perfect condition. The table assembly was also the easiest furniture assembly I've ever put together. Can't say enough good things about Eternity Modern!

Communication is really lacking. 4+ months waiting for the delivery that did not happen yet. Never ever anyone from the company reached out to us to explain about the delays. There is no compensation offered for the delay, neither there is any customer service satisfaction in place in this company. I haven't received my order and I have no information of the status of it. Not worth it!

The red color is vibrant and looks great. Enjoy this beautiful chair. Well made chair.It's looks great! Thanks again.

I ordered the LC4 on the website. The process was straightforward and easy. The customer care department was timely and courteous in responding to my inquiry about the estimated delivery date and eventually, the piece arrived earlier than expected.

Shipping was fast and efficient and chair was very easy to put together. I could be happier with this chair. It is a beautiful design, it is extremely comfortable too. Thanks again.

Good service. Chair and Table was extremely well packed and amazing quality. Everything went great - both the shopping experience and shipping.

The table and chair is indeed a beautiful piece and fits in perfectly with our renovation and remodeling project. Thanks again.