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2 Reviews for Flexsteel Furniture
$1,000 - $9,999
Buyer beware flexsteel furniture is the most uncomfortable furniture I have ever owned.....probably because it is like sitting on steel.....my cushions have ripped at the seams and are fraying like you would not believe. I bought a five year warranty and they will do nothing about it.....we are elderly folks living on a fixed income so we are empty nesters can't blame this on the kidos. The cushions are becoming flat and when you sit on it you lean towards the middle. Still nothing being done...dont waist your money on warranty. That cost me and extra 360.00. Please Please do not buy this product.
January 30, 2018
Received an estimate
$1,000 - $9,999
Don't buy!! Flexsteel. With in 3 months the finish was coming off our leather sofa. For a "whole year" of picture taking, inspections and sending them a seat cushion. We were told they are not warranting there product. Avoid this company!!
January 15, 2017Last modified:January 15, 2017
Comment from Flexsteel Furniture:
Burrbuilders, we’re sorry to hear you’re not satisfied with your product. Flexsteel works very closely with our retailers that have warranty claims. If you were not satisfied with how the customer service claim was handled, please notify Flexsteel Customer Service at firstname.lastname@example.org and our team will take a closer look for you.