French Country Furniture USA

it took a 11 months to ship...they sent the wrong bed size. i ordered a full and and a queen was sent. The armoire is falling apart the door came off the hinge broke cheap pot metal, the paint is peeling off

Was beyond thrilled with my King Size French Bed, end tables and the service I received from this company. I had spotted this bed many years ago in the UK and couldn’t justify the shipping or the off size as a Canadian. I happened upon this company and was still nervous to make a purchase like this online. I called and had my first conversation of many with Gloria. She was very helpful and accommodating. When she first sent pictures of my furniture from the manufacturer before it was shipped I was in a panic. The piece was what I wanted but the finish and upholstery material didn’t appear to be what I expected and wanted. We were communicating by text and I was honest with her about my concerns. She explained that because of the finish it could appear quite different depending on the light and angle. She assured me I would be happy and if not she would order me another one and send finish samples if I was uncomfortable. She sent more pictures when it arrived from her showroom and I made arrangements to pick it up. The bed is stunning and if anything exceeded my expectations. My husband inspected it thoroughly and said the workmanship and quality is fantastic. I really was quite a difficult customer through the process and Gloria always had time for me. The packing, care and service from her employees was also very professional and courteous. It was a real pleasure to meet Gloria at the end of this process and I can’t thank her enough. I wish this company a lot of success and give my vote of confidence in ordering from them.

Great assistance in choosing drapery hardware. Easy to work with and quick responses to all my questions. Their showroom is must see!