Homan Garage Door
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Since 1977, families and businesses have relied on us for all of their garage door needs. We're a family-owned business that takes pride in every job. We offer outstanding customer service at affordable rates. All work is done by us - never subcontracted - and I personally oversee every job to ensure that it meets our high standards. Whether you need repair service, an upgrade, parts, or a brand new door or opener, you can count on us for a job well done.
Maintenance, Door Replacement, Repairs, Openers & Accessories
Stratford, NJ & surrounding areas.
1 Project for Homan Garage Door
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4 Reviews for Homan Garage Door
My mother hired this contractor
Installation went great, but .... On January 15, 2020, Ken from Homan Garage Door charged my elderly mother, who had used him for years and trusted him implicitly, $850 to supply and install a garage door opener. Three other contractors (unfortunately after the fact) quoted us no more than $450. Be sure to get estimates before hiring him. And do not let this man trick you into writing him a personal check, make sure you write it to the company. He cashed her check seemingly the moment he left her house. We could not put a hold on the check which we could have done had she written the check to Homan Garage Door. I spoke with him on January 16th, 2020 and he apologized for making this huge mistake on the bill, and said he was bringing her the $300 back. Since that time, my mother or I have spoken with him on several occasions, and also left voice mail messages. He even gave us dates and approximate times he would drop the over payment off. Then he was busy with a job in down the shore. Then he was waiting for a payment from the job down the shore. Then he was in Myrtle Beach on a job and forgot about the over payment he promised to return in January. Then he promised to deliver on the Friday of that week, in the morning some time. On January 31st, I requested he just mail her the check. He said OK. Followed up with him on February 6th as to whether or not he mailed the check and we've had no reply. And now his phones are temporarily disconnected.
February 7, 2020Last modified:February 10, 2020
Very poor customer service with excuse after excuse on why he couldn’t repair his work after install. Promised to come out numerous times to repair and never came through.
January 23, 2019
I have always found Ken to be professional, friendly and highly efficient for all of my garage door work. He has always responded promptly, usually the same day I have called and done the repairs, when possible, that same day within hours of my call. I have recommended him to others often and will continue to use his services.
January 18, 2017
The door they installed was defective and the owner, Ken Pauro did not return calls for service. As a result after three years and countless repairs I have to install a new door. Stay away.
April 15, 2016