Metal Wood Business Cards

Took my order on 6/12/2015 No product after 3 weeks, he said that he had trouble and could not produce the cards. He gave me an etched alternative but I did not like it. I asked for a refund on 7/8/2015, he agreed to refund but never did. After several attempts to find out about the refund, I had to file a dispute with the credit card company.