Precision Door Service of Hampton Roads

The technician that came to the house was Nick Decker. I had a issue with a jammed garage door. Nick was very informative, walked me through the whole process, was very informative and went above and beyond of what I expected. He was done very quickly and I have no issues with my door. Will definitely utilize this company in the future if the need arises.

My garage door opener needed to be replaced. When I called, the staff was courteous and promptly secured a technician to come out to the house to install. The technician was just as courteous and thorough. Even when I had problems with the door closing, my concerns were addressed promptly, with additional service calls to remedy the problem. I absolutely would recommend Precision to anyone who needs service.

I used Precision to purchase and install a new garage door. I had been putting this off way too long expecting a hassel and a lot of expense. Precision was wonderful from start to finish. Their customer service rep, Shannon was fantastic. She was plesant (imagine that), helpful and followed up with me on each step of the process. The rest of the staff that I came in contact with was equally as good. They made puchasing and installing easy and it wasn't nearly as expensive as I thought it would be. They didn't even try to upsell me a garage door opener, they tested my old one and showed me that it worked fine and saved me several hundreds of dollars. It's always nice to know that you are dealing with honest people. They have a great selection of doors and I am very happy with the results. A+ to this very professional business.

We contacted Precision Door of Hampton Roads after many unsuccessful repairs from other garage door companies. We ran across the Precision Door ad in Valpak. From the initial contact, it was obvious the comments about the high-level of professionalism that we read in other reviews were accurate. The person setting the appointment took the time to understand the issue and scheduled a technician around our schedule (they even offer evening hours). The technician even called once he was getting close to our home. Once onsite, the uniformed technician was able to diagnose and fix our problem (where other companies had failed). The repair was quick as the required parts were on the truck (no need for trips back to the office!). Likewise, the technician reviewed our entire system and was able to provide some guidance on additional maintenance items needed and some suggestions for improving the door system for longevity. Along the way, the technician provided updates on the process and explained why & what he completing. Upon completion, he took the time to explain their no hassle warranty on their work. To top it off, we had lost our Valpak coupon, but the technician called the office and enrolled us for their newsletter and provided the discount provided in the newsletter – hassle free! Good work Precision Door of Hampton Roads!

A totally professional experience from start to finish. I had total garage door failure, and the technician, Jeff Masters, arrived when he said he would, and explained every aspect of the problem, and what to do to effect a lasting repair. He gave me an estimate of how long it would take, and went about the repairs. When he was finished, he explained the work done, and he had cleaned up after himself. I could not be more pleased, and would recommend this company highly. A++ service...