When hurricane Sally came through on September 15,2020. Our house flooded and we had 3 feet of water in our home, and it covered 2.5 acres. I called contractors for days with no one returning our calls. Then Andy left me a message. I called him back and we met at our property. He was honest and told us that he has other families that are out of their homes from hurricane Sally. He walked through the house Told us whet he can do and gave us a lot of advice. We were not in a flood zone, so we didn't have flood insurance. Andy walked us through the process and made sure that we understood everything. Andy got started on the house, we were staying in our RV by our home, so we were able to see everything that was being done. Andy's crew was absolutely great. They were courtesy and cleaned up after their selves. Andy would meet with us every few weeks and go over what's next and answer any questions. We were about 3 weeks from moving in. lower cabinets were just installed, and the tropical storm that came in flooded us again, so everything that was done had to be torn out again. We told Andy that we didn't know what we were going to do, because we just went through everything, but we must get the house re-done. Andy told me not to worry that he will get someone over in the next few days to tear the flooring and sheetrock out, and that comes first, he said we will worry about the rest another day. The next day, I got home, or to the RV, and seen that the house had been gutted completely and Andy had fans drying the house out so he can get started again. We had a berm built 4 feet high and 465 feet long, so the water doesn't come to or through our property anymore. That was Andy's idea. He was concerned that we get started again, and the same thing happen. That took about 3 weeks to do, and Andy followed up with me on this the entire time so he can get started back on the house without any worries of water becoming an issue again. Andy got started again. Andy went out of his way to speed things up, like helping us with our cabinet order and it not taking 4 months like most cabinet builders wanted. We finally got back in our home after 2 floods. There is not another contractor I will ever work with. It’s been a year now since the first flood, and contractors are calling me every few days wanting me to use them to re-build my home. I explained, I called them a year ago and I am finally hearing from them. They all say they were busy but have the time now. I explained that I hired a contractor, BBF contractors and he was busy also, but took the time to call me, he wasn’t s sure he had the time to take the job either, he explained to us that we were down the list but will get to us as fast as he could, and that was fine with us. So, I tell all the contractors that are calling, that a call back would have been nice a year ago, and that's how Andy got our business, by just calling us back.