About Us
Atlas Home Improvement is a specialty contractor run by father-son team David and Darian Bobby. We install custom acrylic bath & shower solutions, walk-in Jacuzzi tubs, Kitchen Remodeling, Kitchen Cabinet Restyling, Navigator stair lifts, seamless gutters and Gutter Helmet. We have been in business since 1989 and have served more than 18,000 satisfied customers. We only carry the highest quality products available and all work is installed by in house company employees. We pride ourselves on delivering an exceptional home improvement experience. At Atlas, it’s all about trust.
Awards
CAPS Certified, Lead Paint Certified, Angie's List Super Service Award (multiple years), Guild Master With Distinction Award
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Business Details
Business Name
Atlas Home Improvement
Phone Number
(800) 378-1924
Website
Address
Whitmore Lake, MI 48189
Typical Job Cost
$1 billion - 2 billion
Prices can vary depending on product line and specific project. All projects are custom and require an in home consultation. Written quotations are free and good for 1 year.
License Number
2102182001
Followers
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Credentials
1 Houzz Badge
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2 Ideabooks
Contact Atlas Home Improvement
As far as cancelling the next day. You made a purchase and signed a contract on 8/4/18. Two days later, on 8/6/18, you agreed to UPGRADE your order via text message with your Salesperson which you confirmed (see attached photo). We then placed the order for materials. You then left us a voicemail (which we have on file) on 9/1/18 explaining your intent to cancel. This gap from time of your Change Order to Cancellation left us no time to stop materials from shipping. We explained that we would allow you to cancel even though you ordered a custom shower system - however you would be required to pay a 20% restocking fee. I understand you did not like what our Controller told you. I apologized to you that the Customer Service Manager, who reached out to you in response to your voicemail, said that he would try to get that 20% fee reduced for you. He did not have that authority and that we have a Company Policy and that every customer is treated exactly the same.
I'm sorry you decided to cancel your order almost a month after you placed your order. Things happen. We understand and we have no hard feelings. We wish you the best of luck with your project.
Darian Bobby
Atlas Home Improvement, Owner