Bencar Building Systems, LLC
Attic Conversion, Basement Remodeling, Bathroom Remodeling, Deck Building, Deck Repair, Exterior Door Installation, Garage Building, General Contracting, Home Additions, Home Remodeling, Kitchen Remodeling, Outdoor Kitchen Construction, Pool House Design & Construction, Porch Design & Construction, Wainscoting, Window Installation, Window Replacement, Door Installation, Remodeling, whole home remodeling
Bethany, Cheshire, Cheshire Village, Cromwell, Durham, East Haven, Hamden, Kensington, Meriden, Middlefield, Middletown, New Haven, North Branford, North Haven, Northford, Prospect, Wallingford, Wallingford Center, Woodbridge, Wethersfield, Glastonbury
Remodeling Magazine 2015 Big 50, New Haven Living Magazine 2016 Best of - 1st Place Remodeling Contractor
A final walk through should have been conducted after the work was completed so you could have addressed your concerns at that time.
In addition, the discussion we did have over the phone regarding the issues after the invoice was received, should have been conducted face to face to avoid any misinterpretation of words.
The project proposal was a time and material proposal because of the uncertainty of the extent of the damage behind the shingles and our labor cost was included.
Employee travel to and from any job is paid for as a cost to the job involved as well as any trips to pick up material for a job. A verbal estimation of the cost was given in conversation but again, it was water damage repair work and we're working the unknown.
Again, we apologize for your negative experience with us and moving forward we will address water damage repair differently as well as be sure a final walk through is completed and any concerns addressed before the final invoice is sent out.