Broadshield Custom Homes and Contractors
Barn Design & Construction, Carport Installation, Concrete Construction, Concrete Repair, Custom Home, Deck Building, Energy-Efficient Homes, Foundation Construction, Garage Building, Green Building, Home Additions, Home Extensions, Home Remodeling, House Framing, Insulation Installation, Masonry, New Home Construction, Roof Installation, Site Preparation, Structural Engineering, Tile Installation, Drafting, Floor Plans, House Plans, Site Planning, Universal Design, Construction Drawings, Custom Cabinets, Door Installation, Barndominiums, Metal Buildings, Metal Homes, Water Damage, Insurance Repairs
Bergheim, Boerne, Comfort, Fair Oaks Ranch, Waring, Kerrville, Bandera, Blanco, Johnson City, San Antonio, Floresville, Seguin, New Braunfels
We at Broadshield accept solely the responsibility and sincerely regret the delays it caused. General Contractors rely heavily on a support system of product suppliers, service providers and individuals to bring a project to fruition. The challenge with firing a non-performing provider is that it is very difficult to get another provider to step in and complete or fix what the previous provider left due to assuming any liability of the work already completed. So firing the problem provider could have caused even more delays than we experienced already; especially if we could not have replaced them all together. Needless to say they are no longer on my approved vendors list.
Other possible delays for any project are the “Change Orders” we are asked to provide. These "Change Orders" alter or make changes from that which is already in the specifications or what is shown on the plans. Implementing these change orders, depending on where they arrive in the building process, generally delay the project while we set up what that specific change orders needs in the schedule.
I welcome feedback from any client and will utilize these comments to assist and advise future clients in similar scenarios. You and Jeremy were wonderful customers and I appreciate your understanding and patience with the process in building your custom home. I know we were tardy with completing this project from our original fulfillment date, but to read that a customer is happy and satisfied with the end product- that is the ultimate goal.