D&G Construction and Remodels
Basement Remodeling, Bathroom Remodeling, Composition Roofing, Custom Home Bars, General Contracting, Home Remodeling, Kitchen Remodeling, Roof Installation, Roof Repair, Roof Replacement, Stair Installation, Staircase Design, Wainscoting
Arvada, Brighton, Broomfield, Commerce City, Denver, Erie, Federal Heights, Frederick, Henderson, Lafayette, Louisville, North Washington, Northglenn, Thornton, Todd Creek, Welby, Westminster, Superior
Your project has always been very important to us and our team. The pictures show how stunning it turned out. However, we are all human, and we accept that on occasion there can and will be uncontrollable differences with clients. Despite any differences with your project the D&G team continued to work hard to complete your project even when there were delays not caused by D&G. D&G did not and does not have any personal vindictive towards you. While working through all of your requests, D&G provided various solutions and continued to be flexible, open minded and work with you even when it was difficult to satisfy your requests. We did answer all questions and addressed all concerns with any corrections. All of these were completed promptly and within the contract timeline as well as at no additional cost to you. We also kindly elected not to apply any substantial late fees, finance charges, trip charges or additional change order charges that per the contract could have been applied.
Although we did have differences, completing your project was still top priority for D&G. We feel this is evident as we completed your project per the scope of work, on-time per contract and then, in return, you completed payments. D&G was not aware of any correspondents from attorneys during or after the project completion. That being said, we always advise our clients to read their contracts thoroughly. It is very important to not only have a contract with a contractor, but also to truly understand its terms and conditions.
D&G’s core values remain to finish any project we start, and we never have any other intention but to produce a good experience for a client and a space they’ll love for years to come. We sincerely regret that our immense efforts to satisfy you did not result in your complete satisfaction.
D&G has been serving our community for many years and we take reviews personally. Truth to a review is vital as we are people who live and support the community we live in too. We respectfully disagree with your review and the validity of your comments. And we are not ashamed of our conduct or with the quality of work on this project. While we cannot change our differences, we can provide an open door to invite you to tender the relationship if you wish to do so. Our door is always open and we are available if you would like to resolve anything outside of this platform.