DeJesus Industries

I used De Jesus Industries for my Bathroom renovation Project Last year. The plan was to renovate three bathrooms. Guest Bathroom with hood in the kitchen and backsplash, Kids Bath, Master Bath The estimate for the entire project with some allocated amount for materials was 32,000. We were told to keep an additional 10K in mind (A total of 42) Guest Bath with Kitchen project: The estimate was $13,621 We paid a deposit of $13,341 in March 2023. The work did not get started until July of 2023. They started the demolition and we sat with no kitchen ceiling and a broken bathroom for weeks because they did not order any materials on time. After the demolition was started more money was requested and we were told they would not begin any work until we make more payments. Another payment of $6177.75 was made on August 14, 2023. We received a 3rd invoice on August 19 2023 for 7974.94 - There were a few little things left to complete the bathroom work and some finishes related to paint in the kitchen which is not completed to this date.I was told that this invoice has a retainer amount of $6000 which will complete the guest bath and begin the project of the next bathroom. I am yet to receive a receipt explaining where the retainer amount of 6000 was used. We had to stop the project at this point for the following reasons. - We made the total payment of $27493.69 to Dejesus - for just 1/3rd of the project. -The finishing in the kitchen area is still pending -The materials were not ordered on time and delayed the entire project -We had to return 2 vanities for incorrect size the measurement of which was run by the project manager. -When asked about the details of the retainer amount they started giving us reasons ambiguous to the project. The project manager argued with me saying you are not even spending 1/4th of the cost of the current house for your renovation - There was no clear communication. - I was charged for the dumpster. However, all the trash was left in my garage and I paid an extra $1000 out of my pocket to get the trash removed. I still do not have the explanation of the retainer 6000 dollars and I was told by the manager that there is no way I will get that money back. Attached please find the picture of what the finished project in the kitchen looks like.

I am an Interior Designer who has both worked for and with Riverview Galleries over the years. I worked part time as a Designer for them for 5 years so I know first hand the quality of the lines they carry. And they have price points for every budget. I also have purchased furniture, accessories, artwork and lamps there for my clients and for myself. Their customer service is top notch and I cannot say enough about their delivery team - always so very courteous and professional! Every employee is knowledgeable and goes the extra mile on every sale. They are always my first choice when searching for product for my clients and myself.