We recently completed a bathroom remodel with Eden Builders, and we couldn’t be happier with the results!
While our project was a simple 5’ x 12’ bathroom, we were looking for something very specific relative to finishes. Which meant we really needed someone who would pay as much attention to detail as we did. And as it turned out, Eden Builders fit that bill perfectly!
I have been an architect for over 40 years, and for the last 31 years, I have run my own firm. During that time, we have established an expertise in entertainment, theatrical, corporate and institutional projects, with clients that have included Exxon, Amgen, Universal, Dole, California Institute of the Arts, Rolls Royce, Bentley, Mercedes Benz, Amgen, Exxon, Unical, and many more.
Unfortunately, I do not have a lot of experience with residential projects, so I don’t have access to residential contractors. However, I know and understand design construction intimately, which is why it was so critical for me to find someone who had the skill, expertise and attention to detail that I wanted for my own project.
Of course, I reached out to many of the commercial contractors I have worked with over the years, but none could provide me with the help and expertise I needed. So I was forced to find someone on my own. My search took me almost 2 years, having interviewed and received estimates from a number of residential contractors. And while some looked OK, none provided the level of detail, or follow up that I was looking for.
Ultimately, I stumbled onto Eden Builders. Given their consistent and stellar reviews, I reached out to them, and received an immediate response from the owner, Ron Litman, who was eager to help. I was ultimately connected with one of their project managers, Alex Voloshin. Alex came to our house, reviewed our project, and within a day we had his first estimate. (The best I was able to get out of any other contractor was at least a week, and even then, their estimates were not nearly as detailed as Alex’s!)
As we went through the estimate, Alex was there to discuss anything we wanted in detail, and was very patient as we dialed in the scope of work. He was always there, and always willing to update his estimates to satisfy our needs. And he always did so right away.
This is what I was looking for in a contractor. Someone who listened and was responsive. And Alex was always both.
After some discussion, we were quickly able to finalize the scope of work and cost, and we entered into a contract with them to do the work. They began work on the date we agreed, and finished by the date they said they would. The only change orders I saw throughout the entire process was for extras that we added. Otherwise, they completed the job for the cost they originally quoted, and within the time they said they would.
And their work was exemplary!
Every worker that came into our house was polite, clean, respectful and skilled at what they did. They laid out protection from the front door to the bathroom, and kept it up all the way through construction. They always protected the ongoing construction as well as any other areas of the house that may be impacted.
And at the end of every day, they left our house immaculately clean! I would come home at the end of the day, and there were frequently no traces they had even been there, other than the progress on the bathroom.
In addition, we spent considerable time selecting the materials, fixtures and finishes, and they always handled and protected each piece with care, installing everything professionally and with an eye to our design goals and the quality and detail they knew we wanted.
Whenever we had an issue (which was not very often), we would call Alex and he would respond immediately to see what we needed. And in EVERY case, his answer was always, “No problem. We will take care of it.” No arguments, no talk of additional cost or time, just an eye to doing the best job he could. No matter what, he was always there with a smile and friendly attitude, and always knew how to get things taken care of right away.
When we occasionally couldn’t quite figure something out, they were always there with an idea or suggestion. Whenever I had a question, they were always there with an answer. Whenever I had a concern, they were always there to address and satisfy that concern, without question.
Now that they are done, we are loving our new bathroom! The more time we spend in it, the more we realize just how good of a job they did.
Bottom line, Eden Builders was a high quality, professional contractor with the expertise and dedication I needed to get our project done, and done well. They did everything they said they would, on time and for a fair price.
And they will be my first call when I start my next project!