About Us
Services Provided
Attic Conversion, Baseboard Installation, Basement Remodeling, Bathroom Remodeling, Countertop Installation, Crown Molding Installation, Custom Homes, Deck Building, Demolition, Dock Design & Construction, Drywall Installation, Drywall Texturing, Electric Fireplace Installation, Exterior Door Installation, Fireplace Installation, Flooring Installation, Garage Building, General Contracting, Green Building, Guesthouse Design & Construction, Home Additions, Home Extensions, Home Remodeling, Home Restoration, House Framing, Kitchen Remodeling, Laminate Flooring Installation, Lighting Installation, Modular Home Additions, Modular Home Construction, New Home Construction, Outdoor Kitchen Construction, Pool House Design & Construction, Porch Design & Construction, Project Management, Radiant Floor Heating, Range Hood Installation, Shower Installation, Siding Installation, Skylight Installation, Sliding Door Installation, Soffit Installation, Stucco Installation, Subfloor Installation, Tile Installation, Tiny House Construction, Trim Work, Vinyl Flooring Installation, Wainscoting, Window Installation
Areas Served
Austin, Barton Creek, Bear Creek, Bee Cave, Buda, Manchaca, Onion Creek, Rollingwood, San Leanna, Shady Hollow, Sunset Valley, West Lake Hills, Lakeway, Serene Hills, Lake Austin
Awards
2021 Best of Houzz for Customer Service Pro Software Badge Recommended Pro Badge
Category
Business Details
Business Name
REVEAL BUILD STUDIO
Phone Number
(512) 800-9083
Website
Address
Austin, TX 78745
Typical Job Cost
$5000 - $850000
In regards to the project: I communicated very clearly every day what time to expect me. I sent the plumber away to save y'all the $500 it would've costed and I paid the service fee for you ($80). As you can see from my other reviews, I am a very effective problem solver and good communicator. Now I know things didn't go exactly as I had planned, however, that is normal in the residential construction industry. Things come up, you adapt and move forward.
The second to last day I was there, your partner began watching me work for about an hour and a half. She wasn't talking to me, just watching with a scowl. It felt as though she was trying to see if I'd make a mistake, in order to get out of paying. When I said I was wrapping up for the day, she told me "only thing left is paint". Then she started calling me vulgar names when I said that was not in the original bid, and I would need to charge if you wanted me to paint. I ended up completing the painting plus many more items (at no cost) to make sure you were happy with my services.
In conclusion, I understand why you would be upset that the scope of the project grew as the project went on. It was frustrating for me as well. My time (like everyone's) is valuable and I have to be compensated for the services I provide. You tried to settle the job for $500 less than my original bid. (not including the extra free work) Im glad we came to an understanding on the payment.
Im sorry that you were unhappy. I did everything I could to ensure a good experience for y'all. Thanks for choosing Hummel Custom Carpentry.
-Todd Hummel
Owner