Nehemiah General Contractors, LLC

Mike, thank you for your feedback. Our intent is honesty and transparency, and to provide information that will help our clients make sound decisions. We apologize for our inadvertent omission of the tile scope. We always strive to bring any oversights to our client’s attention as quickly as possible within the budgeting process. During the Discovery Phase, we do our very best to provide an estimated budget range for a project based on our client’s vision. Once an initial retainer is signed, based on that budget range, we move into the Pre-Construction Phase where the clients make decisions about the brands and level of finishes they desire, which can change the scope of work and in turn, moves the budget closer to an actual figure. As we bring in subcontractors/vendors the scope is further refined, which can also change the overall budget. With these factors in mind, the final budget is then formulated to estimate the cost of the project which we provide to our clients. Our goal is to provide clients with the best quality, at the best price. Again, we thank you for your feedback, and we wish you the best in completing your project!

Hi Michelle,

It was a pleasure to meet you and your husband. We appreciate your feedback as we’re always striving to do better. We ask a large range of questions at our initial meeting with potential clients so we can best determine your scope of work and how we can help. At the heart of it, we hope to understand your goals, your design direction, and your expectations for your remodel. For various reasons, mainly our schedule as you mentioned, we weren’t going to be able to tackle your job at this time, which is why we didn’t provide a bid. We are sorry you came away from the meeting feeling the way you did. It was not, nor ever would be, our intention to make you feel less than excited about your renovations. We hope you find the right fit for your project—we know it will be beautiful!

Sincerely,

Nick