Vancouver General Contractors
#220 3689 East 1st Avenue
Vancouver BC, V5M 1C2, British Columbia
Attic Restoration, Basement Remodeling, Bathroom Remodeling, Deck Building, Fireplace Installation, General Contracting, Green Building, Home Additions, Home Extensions, Home Remodeling, Kitchen Remodeling, New Home Construction, Porch Design & Construction, Sustainable Design, Vinyl Flooring Installation, Custom Homes
Vancouver BC, V5M 1C2, Vancouver BC, V5M 1C2, Greater Vancouver, Delta
2017 - Best of Houzz, Client Satisfaction 2016 - BBB People’s Pick Finalist, Best of Houzz, Client Satisfaction 2015 - Top Choice Mark of Excellence, BBB Torch Award for Marketplace Excellence, Ovation Award Finalist, Best of Houzz, Client Satisfaction
Thank you for taking the time to leave your comments. Sorry to hear that you did not find your renovation experience enjoyable. I tried to look your up in our system to get a sense of what project we did for you but unfortunately was not able to find you in our system.
I am not sure when you got your renovation done, but if it was recently, we must understand the effects that COVID has had on our industry.
That being said, I do apologize for anything that way has caused your some stress. Our goal is always to ensure that the work is done accurately and to an acceptable quality. I am surprised to hear that you are disappointed in the quality of work as we do a lot of quality assurance as well as a deficiency list with our clients before closing the project.
With regards to the timelines we always strive to hit our targets and constantly optimizing and tweaking our process to get max efficiency. Without knowing your project is it difficult to speak on the timeline, but with renovation they can get pushed due to site conditions as well as client request.
I would love to speak with you about your experience to see how we can learn from it, and look to improve from your feed back. You can email me at email@example.com, and I would be more than happy to hear from you.
With that said, I do hope that you are enjoying the space now, as renovations can be stressful.
With you all the best.
We are so pleased that you enjoyed our services as much as we enjoyed working with you both. The adjustments with COVID-19 has been definitely interesting, but we are so so glad that you got to see your project visions come true! Hope you are staying safe and at home in your beautiful house!
Thank you very much for the kind words, as we very much enjoyed giving your beautiful renovation.
The team really enjoyed working wit you and bring your ideas to life. We hope that you enjoy your new space for many years to come, and should you need anything please know that the VGC family is here for you.