WATER'S FAULT

This past rainy winter in San Francisco, we experienced severe leaking from our upstairs balcony which damaged the ceiling and walls of the dining room below. Water's Fault Restoration did a very thorough report assessing the extent of damage for insurance purposes. They had meter that could assess the extent of moisture damage in the drywall. During the repair process, they were very responsive and timely in the repairs. They brought in extensive drying machines, remediated mold that was discovered in the underlying wood and set up a negative pressure containment to avoid any of the mold from exiting the dining area into the living space. They then did patch and paint. To cap it off, their team was dogged in terms of following up with State Farm Insurance who dragged their feet to compensate us for the damage from the rain. They ultimately persisted long after I gave up. This is FULL SERVICE at its best and I can't recommend this team more highly. Thank you Water's Fault Restoration for helping me recoup the losses from this traumatic episode.

These guys are true pros. We had some urgent water issues and they came, saw, and conquered. Super easy to work with, incredibly fast and proficient, they worked tirelessly including nights and weekends to help us solve these leaks. In a time of high stress, they were a beacon of calm. Can’t say enough for their professionalism and excellence. We have since used them for many things around the house. They are awesome. 110% recommend.

A minor water leak in my ceiling happened all of a sudden on a Sunday afternoon during a rainy day and I reached out to Mike via thumbtack and he promptly replied and came to my home to take a look within the next 2 hours. He did a thorough analysis of the impacted area and provided a detailed report with an estimate to be shared with the insurance company. Seeing how well he examined the upstairs ceiling, we showed a downstairs ceiling with water damage (caused by a plumbing leak 2 years ago) and Mike gave a quote for fixing the same. We scheduled the appointments and Mike and his serviceman spent around 5 days removing the paint, patching the affected area and repainting. They did a fantastic job and the ceiling looks good as new now. Mike is friendly, sincere and meticulous. I would definitely work with him and his team on future projects and highly recommend him.