I have always preferred writing and reading reviews in bullet format. However, that doesnt do Gary justice. For the first time in my review writing career, I will provide both formats.
CLIFF-NOTES VERSION: Gary is ...
- honest & trustworthy.
- onsite everyday working and overseeing his subs w/ a kind eagle eye.
- an artist who is meticulous about details to ensure the best outcome for your project.
- not going to cut corners even if it cuts into his profits.
We asked Gary to move our washer and dryer from our pantry to our guest bath. He assessed the space and told me although it was feasible, I should consider other options. He pointed out that one day, my 3 year old son and 14 month old daughter will want the bathroom real estate. HE WAS RIGHT. My daughter will be thanking him in her teens.
He then suggested using my loft (I use to call it our graveyard because it had no real purpose other than house our old broken down stuff). He knew his suggestion was a lot to digest, so, he told us to sleep on it. He gently followed up a few days later. He never made us feel any pressure to sign or agree to anything. He only offered to start the project only after he answered all our questions to our satisfaction.
Throughout the process, Gary was very considerate to the fact that I am a first time re-modeller and a working mother of 2 young children. He brought all the samples (tile, hardware, stain) to us. And, when I didn't see what I wanted, he brought more samples. And when I still didn't see the stain I liked, he created a new stain color for me to see. I didn't have to do a thing!!!!
Then, came the actual work. He was on site everyday. He was punctual and very clean. In fact, he left my house cleaner than he found it on most days. He also made sure his tools were placed in a location where my kids could not reach.
Gary was also very considerate. Before demolition day, he asked us if there was anything we wanted him to take to the dump since he was going that way anyways. We got rid of 2 old queen mattresses and box springs and a small truck full of junk from our garage. I work from home, so, during construction, he would make sure to ask me before switching any breakers and etc. The most considerate part, he hooked up my washer and dresser in a temporary location while construction was in process. This came in very handy.
Gary made sure I was always up to date on what was being done and when it was being done and why it was being done. He would give me nightly updates before leaving my home.
Gary is creative and has a flare for interior designing. When I asked for dark wood cabinets with a dark wood counter top, he kindly advised that would not look good. He was right. His suggestion of dark wood cabinets with a white oak top was gorgeous!!! He is also meticulous with details and it shows in his work. It is also obvious he has pride in his work. The sliding glass door in the room was not part of the bid, but, he knew the door would look better framed in dark wood. For the office side of my room, he made sure every electronic was hooked up and working. He made sure every cord is tucked away and he even installed extra outlets and shelves under my desk to keep my electronics hidden and off the floor. His work was truly custom to my needs. Most of the time, I didn't even have to ask for the customization. I just had to tell him my general idea and he made it happen!
Gary is not a contractor just by trade, he is a contractor at heart. He knew I had a problem with heat in the room in the summer, so, he suggested low-e glass in that room and my daughter's room. Pls note, my daugther's room is adjacent to, but, an entirely separate room from the remodel room. Gary suggested the additional low e glass because he cared. That is Gary.
He also doesn't cut corners. In fact, there were several times where he did additional work in attempts to save us time and money in the (far) future. He had to re-run wiring for my internet and phone. I don't have DSL in my neighborhood (yet). Gary was aware of this, but, he still bought and installed internet wire with my phone line in case DSL ever reaches my neighborhood.
The cherry on top was when I was working on putting shelves in my pantry. Gary saw me working, came over, gave me unsolicited (and greatly appreciated) tips. He followed up by offering me the correct tools and equipment from his toolbox. While installing the shelves, I found a broken rev a shelf. I was upset I had to deal with a return, so, I left the rev a shelf on the kitchen counter next to my engagement ring. I forgot about both of them and went out for the day. When I returned, the engagement ring was where I left it and the rev a shelf was fixed. Yup, that is Gary. Considerate and trustworthy.
I can probably write another 12 paragraphs full of examples about how great Gary is, but, you get the idea. I will definitely be hiring Gary again.