Bell Floor Covering
Custom Flooring, Flooring Sales, Laminate Flooring Sales, Linoleum Flooring Sales, Radiant Floor Heating, Vinyl Flooring Sales, Wood Flooring Sales, Natural Stone Sales
Ardmore, Ashland, Audubon, Audubon Park, Bala Cynwyd, Barrington, Bellmawr, Camden, Cherry Hill, Cherry Hill Mall, Cinnaminson, Collingdale, Collingswood, Conshohocken, Darby, Deptford, Drexel Hill, East Lansdowne, Echelon, Ellisburg, Flourtown, Folsom, Glendora, Glenolden, Glenside, Gloucester City, Haddon Heights, Haddonfield, Highland Park, Jenkintown, Kingston Estates, Lansdowne, Lindenwold, Maple Shade, Millbourne, Moorestown-Lenola, Mount Ephraim, Narberth, Paulsboro, Penn Wynne, Pennsauken, Plymouth Meeting, Springdale, Springfield, Stratford, Tinicum Township, Woodbury, Woodlyn, Wyndmoor, Yeadon
We are sorry your floor has cracked. The "some woman" sent out is a qualified and certified flooring inspector who determined that your home was devoid of normal levels of moisture in the air due to your extended winters away from the home. You are welcome to have another inspector see the floor but you have chosen not to go that route and instead turn to social media, on various occasions, to try to defame our company. We still suggest you have a different inspector look at the floor so that you can have peace of mind. We sold your installer, who we know to be qualified, a fine product that has not caused such issues with any other customer, and we cannot take responsibility for the manner in which you kept the floors post installation. Floors are often removed from collections as they fade from style, it is not at all unusual for a manufacturer to discontinue a line. One more correction to your original review however, our records indicate your installer purchased the floors in 2014. We also did not receive notification of the cracking until 2018.
The Bell Family