Kim's Floor Decor

Unbelievable how almost everything we had Kim's floor do at our house ended up with issues and incorrect installations. Floors weren't laid properly and started to buckle. A representative from Shaw came out to attempt to warranty it through the manufacture. His report said the moisture readings where fine and that the installation didn't leave the floors room to expand causing it to buckle. Suppose to have warranty on products and labor but that's a joke. No help there Kim's says it's not their installation even after two other flooring professionals agree with the manufacture. Shower that we paid thousands of dollars to have them tile leaked so bad that the water ran outside the house!! Had to have a whole wall treated and repaired at my expense. Kim's came out said sorry it wasn't sealed or caulked (finished) and they finished it for me. No reimbursement about the water damage. Tile floors that they laid in the bathroom have low spots where the tile dropped. Said they could fix that but that didn't happen either. Now we are told that the whole shower must be busted out and redone because despite Kim's coming out to finish it two years later it still leaks. Now I have to fix two walls where the water damaged them. Years of the runaround and we paid premium money for premium products and installation (close to $30,000) for what headaches and misery. Had to have the whole floors redone costing an additional $20,000 and now the shower will be yet another expense I get to pay to do twice in less than a five year span. I would avoid this company unless you enjoy lighting tens of thousands of dollars on fire, because that's what I feel like I did by trusting Kim's.