Baseboard Installation, Custom Flooring, Floor Leveling, Floor Refinishing, Floor Sanding, Flooring Installation, Laminate Flooring Installation, Laminate Flooring Repair, Linoleum Flooring Installation, Linoleum Flooring Repair, Radiant Floor Heating, Subfloor Installation, Vinyl Floor Repair, Vinyl Flooring Installation, Wood Finishing, Wood Floor Installation, Wood Floor Refinishing, Wood Floor Repair, Wood Flooring Sales, custom staining, boarders, designs
Antioch, Beach Park, Cary, Channel Lake, Deer Park, Fairfield, Forest Lake, Fox Lake, Fox Lake Hills, Gages Lake, Grayslake, Green Oaks, Gurnee, Hainesville, Hawthorn Woods, Indian Creek, Johnsburg, Kildeer, Lake Barrington, Lake Zurich, Lakemoor, Libertyville, Lindenhurst, Long Grove, Mettawa, Mundelein, Oakwood Hills, Park City, Port Barrington, Round Lake, Round Lake Beach, Round Lake Heights, Round Lake Park, Third Lake, Tower Lake, Trout Valley, Venetian Village, Vernon Hills, Volo, Wadsworth, Wauconda, Waukegan, Spring Grove, Wimette, Winnetka, Glenview, Glencoe, Barrington
I always appreciate a constructive feedback but unfortunately when it comes to your project, to be honest, i was very reluctant to even do the project for you. One day, before you left town for that week, the same week the job was scheduled, you called me, forgetting to mention that you leave town, just asking for me to come and get the house key. When i asked why, you then mentioned that you are actually leaving for a week. I am not comfortable to have a customer house keys in my possession, i didn't even had a contact person. Long story short, the day of the job, i got there with 4 crew members, to find the dog jumping at me, barking freely and coming towards us (with not good intentions) we just opened the door, we didn't step in the house because of the dog, and the carpet wasn't removed, as we agreed on before you leaving town, and the sub floor wasn't cleaned and ready to lay down the hardwood floors. I called your painter, who i did talked to before and he introduced himself to me as the Project Manager of the job, because the actual GC was just fired by you, and explain the situation, which he totally agreed, never the less, asking for my quote and my price, because he wanted to do the floors himself, which i totally agreed with, not being comfortable with the way you, and your fiancee left the situation. I NEVER GOT NO PHONE CALLS FROM YOU, OR E-MAILS FOR THAT MATTER. I'm sorry you fell this way Dave. Thank you very much for your feedback, and i truly hope you finally found the right people in the different trades that you need, and can hire to finish your projects in your house.
Rustic Flooring Inc
Grayslake, IL 60030